Host/Hostess

Allentown, PA, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $12.00 - $16.50

Benefits

50% dining privilege

fast-paced fun environment

Open-door communication

Ability to advance your career

health benefits

Job Description

Miller's Ale House is a well-known casual dining restaurant chain that emphasizes providing a lively and friendly atmosphere for its guests. Renowned for its American cuisine and extensive selection of beverages, Miller's Ale House has built a strong reputation for delivering memorable guest experiences that combine excellent food, drinks, and service in a welcoming environment. The company is dedicated to fostering a team-oriented workplace culture where employees are encouraged to bring their authentic selves to work, ensuring a vibrant and positive atmosphere for both guests and staff.

As a part-time Host/Hostess at Miller's Ale House, you will play a... Show More

Job Requirements

Arrives to work on time as scheduled and ready to work
Follows Miller's Ale House policies including time recording such as clocking in and out
Supports other front-of-house functions as needed
Exhibits friendly disposition and attentiveness to guests
Provides exceptional service throughout the entire shift
Helps maintain safety and sanitation standards
Sets up team members for success at shift change
Able to stand and walk for extended periods
Able to reach, bend, squat, and lift up to 20 lbs for short distances
Ability to communicate effectively in a fast-paced, high-stress environment

Job Qualifications

Minimum age of 18 years unless otherwise dictated by state law
Basic reading and handwriting skills
Ability to operate the restaurant’s front door seating software
Strong communication skills
Ability to multitask and work in a fast-paced environment
Friendly and energetic demeanor
Commitment to exceptional guest experiences
Ability to work independently and as part of a team

Job Duties

Greet guests in a warm and friendly manner
Seat guests based on their seating preferences when possible
Rotate seating among servers to ensure even workloads and prompt service
Provide departing guests with a warm salutation and invitation to return
Assist service team members by bussing dishes, sanitizing, and resetting tables as needed
Manage guest placement in the entrance area to enhance experience and ensure safety
Provide accurate wait times and recommend seating options such as the bar
Answer incoming restaurant calls professionally
Maintain a neat and organized workstation and entrance area
Complete tasks included on the host opening and closing sidework charts
Ensure restrooms are clean, tidy, and stocked
Communicate with team members and management to keep everyone informed
Notify management immediately of any potential guest or team member issues

Job Criteria

Experience

No experience required

Job Location

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