Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $16.50
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a well-known casual dining restaurant chain that emphasizes providing a lively and friendly atmosphere for its guests. Renowned for its American cuisine and extensive selection of beverages, Miller's Ale House has built a strong reputation for delivering memorable guest experiences that combine excellent food, drinks, and service in a welcoming environment. The company is dedicated to fostering a team-oriented workplace culture where employees are encouraged to bring their authentic selves to work, ensuring a vibrant and positive atmosphere for both guests and staff.
As a part-time Host/Hostess at Miller's Ale House, you will play a crucial role in shaping the guest experience from the moment they walk through the door. This front-of-house position involves greeting guests warmly, managing seating arrangements according to their preferences, and ensuring efficient rotation among servers to maintain prompt service. You will serve as the first point of contact for guests, setting a positive tone for their visit and making them feel welcomed and valued. Your role also involves supporting your teammates by assisting in bussing tables, sanitizing areas, and performing various side work tasks to maintain a clean and organized environment.
The Host/Hostess is expected to uphold the company’s standards of safety and sanitation by adhering to strict protocols such as frequent hand washing and keeping workstations hygienic. Communication is key in this position, as you will coordinate with other team members and management to handle guest needs efficiently, manage wait times, and address any issues promptly. The ability to multitask in a fast-paced, bustling setting while maintaining a warm and approachable demeanor is essential for success in this role.
Working at Miller’s Ale House offers an enjoyable and fast-paced environment where you can advance your career while contributing to a top-tier dining experience. The company provides valuable employee benefits including 50% dining privileges and health benefits, encouraging a supportive and thriving workplace for all team members. If you bring integrity, dedication, and an energetic personality, you will find a rewarding opportunity here to grow and succeed.
As a part-time Host/Hostess at Miller's Ale House, you will play a crucial role in shaping the guest experience from the moment they walk through the door. This front-of-house position involves greeting guests warmly, managing seating arrangements according to their preferences, and ensuring efficient rotation among servers to maintain prompt service. You will serve as the first point of contact for guests, setting a positive tone for their visit and making them feel welcomed and valued. Your role also involves supporting your teammates by assisting in bussing tables, sanitizing areas, and performing various side work tasks to maintain a clean and organized environment.
The Host/Hostess is expected to uphold the company’s standards of safety and sanitation by adhering to strict protocols such as frequent hand washing and keeping workstations hygienic. Communication is key in this position, as you will coordinate with other team members and management to handle guest needs efficiently, manage wait times, and address any issues promptly. The ability to multitask in a fast-paced, bustling setting while maintaining a warm and approachable demeanor is essential for success in this role.
Working at Miller’s Ale House offers an enjoyable and fast-paced environment where you can advance your career while contributing to a top-tier dining experience. The company provides valuable employee benefits including 50% dining privileges and health benefits, encouraging a supportive and thriving workplace for all team members. If you bring integrity, dedication, and an energetic personality, you will find a rewarding opportunity here to grow and succeed.
Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies including time recording such as clocking in and out
- Supports other front-of-house functions as needed
- Exhibits friendly disposition and attentiveness to guests
- Provides exceptional service throughout the entire shift
- Helps maintain safety and sanitation standards
- Sets up team members for success at shift change
- Able to stand and walk for extended periods
- Able to reach, bend, squat, and lift up to 20 lbs for short distances
- Ability to communicate effectively in a fast-paced, high-stress environment
Job Qualifications
- Minimum age of 18 years unless otherwise dictated by state law
- Basic reading and handwriting skills
- Ability to operate the restaurant’s front door seating software
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Friendly and energetic demeanor
- Commitment to exceptional guest experiences
- Ability to work independently and as part of a team
Job Duties
- Greet guests in a warm and friendly manner
- Seat guests based on their seating preferences when possible
- Rotate seating among servers to ensure even workloads and prompt service
- Provide departing guests with a warm salutation and invitation to return
- Assist service team members by bussing dishes, sanitizing, and resetting tables as needed
- Manage guest placement in the entrance area to enhance experience and ensure safety
- Provide accurate wait times and recommend seating options such as the bar
- Answer incoming restaurant calls professionally
- Maintain a neat and organized workstation and entrance area
- Complete tasks included on the host opening and closing sidework charts
- Ensure restrooms are clean, tidy, and stocked
- Communicate with team members and management to keep everyone informed
- Notify management immediately of any potential guest or team member issues
Job Criteria
Experience
No experience required
Job Location
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