Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $17.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Matching 401k
Competitive wages
bonus plans
Paid training
Chef prepared meals
On site heated parking
Ski and snowboard benefits
flexible schedules
Time off policies
employee appreciation events
Ticket raffles
Employee Discounts

Job Description

Stein Eriksen Lodge is a distinguished and authentic European-style lodge located mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after the legendary Norwegian Olympic Gold Medalist skier Stein Eriksen, this lodge is renowned as a premier year-round destination that beautifully combines alpine elegance with exceptional hospitality. At Stein Eriksen Lodge, guests experience a unique blend of luxurious accommodations, impeccable service, and stunning mountain scenery that makes every visit unforgettable. The lodge is part of the Stein Collection, which encompasses four prestigious properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences.

The Stein Collection is revered for crafting legendary experiences not only for its guests but also for its team members and owners. At the heart of the Stein Collection is an unwavering commitment to its staff, recognizing every individual as a vital asset and key ingredient to the company’s continued success. Founded on a strong foundation of respect, community involvement, and a family-like culture, the Stein Collection employs hundreds of dedicated, diverse, and exceptional team members year-round. Many of these employees have enjoyed long tenures, with over 70 team members celebrating 10 or more years of service. This remarkable staff loyalty is attributed to the positive, supportive, and respectful working environment cultivated by the company.

Situated in vibrant Park City, a destination celebrated for its community-oriented spirit and world-class ski resorts, the Stein Collection actively contributes to and supports the area’s extraordinary cultural and recreational efforts. The brand’s standing as a long-established icon in the hospitality industry combined with its ever-growing reputation ensures its position as an employer of choice for hospitality professionals seeking a rewarding career.

The Host position at Stein Eriksen Lodge plays a critical role in delivering an unparalleled guest experience. This position places an emphasis on greeting guests in a friendly, professional, and courteous manner, embodying the warmth and graciousness for which the lodge is known. The host ensures efficient and seamless operation of the food and beverage department by managing daily reservations, coordinating seating charts, and maintaining communication with the manager on duty for approval. Additionally, hosts provide essential door and phone coverage during their shifts, contributing to the overall flow and customer satisfaction in the dining areas.

To excel as a Host, candidates must be knowledgeable about all menu items across all outlets and proficient in maintaining menus for guest accessibility and presentation. The host assists guests with coat check services, maintains the organization and cleanliness of the host stand, and keeps the Food and Beverage Information Book updated. Active participation in pre-service meetings to share essential information, courteous and prompt phone handling, and a deep understanding of the local area including Park City and Deer Valley to adequately respond to guest inquiries are equally important. This role requires physical stamina, including the ability to stand and walk for extended periods.

Working at Stein Eriksen Lodge offers many advantages, including competitive wages, bonus plans recognizing dedication and service, comprehensive benefits such as health, dental, vision, disability, life insurance, and matching 401(k) plans. Employees enjoy paid training programs, chef-prepared daily meals at no cost, convenient on-site heated parking, and unmatched ski and snowboard benefits at nearby resorts. With flexible schedules and time-off policies designed to support work-life balance along with employee appreciation events, raffles for tickets to local sporting events, and generous discounts on hotel, spa, dining, shopping, and ski/snowboard rentals, the Stein Collection prides itself on being an exceptional workplace that values its team members.

Job Requirements

  • High school diploma or equivalent
  • Previous hospitality or customer service experience preferred
  • Ability to stand and walk for extended periods of time
  • Good communication skills
  • Basic computer proficiency
  • Ability to work flexible schedules including weekends and holidays
  • Must maintain a friendly, professional, and courteous attitude

Job Qualifications

  • High school diploma or equivalent
  • Previous hospitality or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational skills
  • Knowledge of food and beverage operations is a plus
  • Ability to handle multiple tasks simultaneously
  • Friendly and professional demeanor
  • Basic computer skills
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Greet guests in a friendly, professional, and courteous manner
  • Review and coordinate daily reservations to generate seating chart with manager on duty approval
  • Maintain door and phone coverage during shift in the food and beverage department
  • Consult with manager on duty to assign server stations
  • Post seating chart in waiter stations
  • Take reservations per Food and Beverage Reservations policy
  • Maintain menus and ensure adequate copies available and in good condition
  • Demonstrate complete knowledge of menu items for all outlets
  • Assist guests with coats and issue claim checks as needed
  • Maintain organization and cleanliness of host stand and closet
  • Update Food and Beverage Information Book
  • Attend pre-service meetings and post essential information
  • Answer phone within 3 rings courteously and professionally
  • Perform work-related duties as assigned
  • Provide knowledgeable answers about Park City, Deer Valley, and Stein Eriksen Lodge
  • Stand and walk for extended periods of time

Job Criteria

Experience

Entry Level (1-2 years)


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