Host/Hostess

Great Wolf Lodge is a well-established family-friendly resort and indoor waterpark chain recognized for providing exceptional hospitality and memorable experiences to guests of all ages. With numerous locations across North America, Great Wolf Lodge specializes in delivering a unique blend of entertainment, dining, and accommodation services that cater to families seeking fun and recreation. The company prides itself on creating a welcoming and vibrant environment where guests can relax and enjoy a variety of activities, making it a popular destination for family vacations, birthday celebrations, and group outings.

The role of Host/Hostess at Great Wolf Lodge is a vital position within the dining services team, serving as the first point of contact for guests as they enter the dining area. This role is pivotal in setting the tone for a positive dining experience by ensuring that all guests feel welcomed and valued from the moment they arrive. The Host/Hostess is responsible for greeting patrons warmly, escorting them to their tables, managing waitlists efficiently, and communicating pertinent information about promotions and server assignments. This position requires an individual who can manage multiple tasks gracefully, including monitoring the dining floor to ensure guests' needs are met throughout their visit.

At Great Wolf Lodge, Hosts and Hostesses play a collaborative role by assisting dining room staff with tasks such as setting and clearing tables, replenishing water, and serving beverages when needed. The ability to maintain high standards of sanitation, safety, and alcohol control policies is critical to protect both the establishment and its patrons. This position offers a competitive pay rate of $17.15 per hour, reflecting the company’s commitment to valuing its employees’ contributions while providing excellent service to guests.

Applicants are expected to be flexible with scheduling, including availability for nights, weekends, and holidays to meet business demands. Successful candidates will undergo a criminal background check and drug screening as part of the hiring process. The company fosters an inclusive workplace that adheres strictly to equal opportunity regulations, ensuring a respectful and fair environment for all employees.

Joining Great Wolf Lodge as a Host/Hostess means becoming part of a dynamic team focused on delivering outstanding guest experiences in a lively and supportive atmosphere. This opportunity is ideal for individuals with previous front-of-house experience in the restaurant or hospitality industry who possess strong communication skills, a professional demeanor, and a positive, enthusiastic attitude. Candidates should be capable of standing for long periods and handling physical tasks such as lifting up to 30 pounds and performing various movements including bending, stretching, and twisting.

Overall, this role is perfect for service-oriented professionals eager to contribute to a well-known brand that values teamwork, guest satisfaction, and continuous improvement. Great Wolf Lodge offers not only a job but a chance to build a rewarding career in hospitality within a company that is committed to employee development and guest delight.