Job Overview

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Compensation

Hourly
Range $12.25 - $17.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
team environment
Training and Development
Career advancement opportunities

Job Description

The hiring establishment is a vibrant and customer-focused restaurant dedicated to delivering exceptional dining experiences to its guests. Known for its welcoming atmosphere and commitment to quality service, this restaurant prides itself on creating a memorable environment where guests feel valued and well-cared-for. The staff foster a team-oriented culture that emphasizes collaboration, attentiveness, and a passion for hospitality. This establishment places a high priority on maintaining a clean, orderly, and welcoming space, ensuring that every aspect of the dining environment meets the highest standards—from the dining area to the restrooms and overall ambiance.

The available role is a dynamic position within this thriving restaurant, designed for an individual who is passionate about customer service and eager to play a key part in enhancing the guest experience. This role involves keeping track of the dining sections and ensuring the smooth operation of service flow by walking the floor and monitoring tables. Communication is paramount in this role, as it requires liaising effectively with servers, guests, and management to address any needs or issues promptly. Responsibilities also include greeting guests warmly, by name when possible, setting tables with menus and silverware, and ensuring that seating arrangements are comfortable and inviting. The role demands a strong familiarity with the menu and ongoing promotions so that the employee can confidently assist guests and provide accurate information.

In addition, this position requires the ability to handle telephone communications professionally, including managing reservations with clarity and attentiveness. Beyond the routine tasks, employees may be assigned special projects by management, contributing to the overall efficiency and operation of the restaurant. Flexibility in scheduling and the ability to thrive in a fast-paced environment are critical to success in this role. Overall, this position offers an excellent opportunity for those looking to grow within the hospitality industry while making a meaningful impact on guest satisfaction and restaurant performance.

Job Requirements

  • Must be able to articulate clear greetings and farewells to guests as well as understand requests for assistance
  • a desire to help out where needed and work as part of a team
  • passion for providing extraordinary service
  • an appetite for learning and great food
  • flexibility to work a variety of shifts
  • ability to work positively in a fast-paced environment
  • no degree required, high school graduate or general education degree (GED) preferred
  • Maricopa County Food Handlers Card required

Job Qualifications

  • Must have a high school diploma or general education degree (GED) preferred
  • excellent communication skills both in person and over the telephone
  • strong teamwork and collaboration skills
  • demonstrated passion for providing extraordinary service
  • ability and willingness to learn continuously about the menu and service procedures
  • capability to work flexibly across various shifts
  • ability to maintain composure and positive attitude in a fast-paced environment
  • possession of a Maricopa County Food Handlers Card

Job Duties

  • Keep track of sections by walking the floor to monitor tables
  • communicate effectively with servers, guests, and management
  • help keep the establishment manicured including tables, bathrooms, and floors
  • greet guests warmly with a smile and by name when possible
  • place menus and silverware for each guest
  • ensure guests are seated comfortably
  • know the menu and establishment promotions thoroughly
  • communicate effectively on the telephone including handling reservations
  • complete special projects assigned by management

Job Criteria

Experience

No experience required


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