Host/Hostess

THE ONE GROUP is a globally recognized leader in vibe dining, renowned for its innovative approach to hospitality and exceptional guest experiences. As a company that prides itself on blending exciting ambiance with top-tier service, THE ONE GROUP operates a variety of upscale restaurants, nightlife venues, and lifestyle brands across multiple markets. With a commitment to quality, creativity, and a dynamic work environment, the company has established itself as a premier destination for food lovers and social enthusiasts alike. THE ONE GROUP is committed to fostering a culture of inclusivity, growth, and opportunity for all team members while delivering exceptional experiences to every guest. Their mission is centered around being more than just a place to dine — they create memories for customers and a supportive, rewarding workplace for their employees.

Joining THE ONE GROUP means becoming part of a vibrant and expanding global brand that offers limitless career potential within the hospitality industry. The company's comprehensive employee benefits package reflects its dedication to supporting team members’ well-being and professional development. Benefits include medical, dental, and vision insurance plans, group life and disability insurance, as well as various supplemental insurance options such as accident, hospital indemnity, and critical illness coverage. Employees also have access to traditional and Roth 401(k) plans, helping them to plan for a secure financial future. Depending on location, eligible employees receive paid sick time in accordance with state and local regulations, plus additional perks like commuter and dependent care benefits, an employee assistance program (EAP), and exclusive employee dining discounts or complimentary onsite meals. Beyond tangible benefits, THE ONE GROUP encourages career growth with dedicated development opportunities and a clear path for advancement, ensuring employees can realize their full potential within the company.

The role of Host/Hostess is a foundational position within THE ONE GROUP, crucial to ensuring guests receive an exceptional first and last impression that aligns with the brand's high standards. The Host/Hostess serves as the welcoming face of the restaurant, responsible for managing guest flow through reservation scheduling and seating coordination, contributing significantly to the smooth operation of the front-of-house team. This position demands excellent interpersonal skills, attention to detail, and a proactive approach to guest service. The Host/Hostess will be the initial point of contact for guests using systems like OpenTable to organize reservations efficiently and meet special seating requests, all while maintaining a warm and professional demeanor. Additionally, this role involves collaborating closely with the Maître D and service team to ensure seamless seating rotations and timely communication about table availability and wait times.

Additional responsibilities include greeting guests with warmth, providing menus, introducing servers, answering reservation inquiries by phone, and supporting the team during peak times by assisting with bussing tables or running food. The Host/Hostess also plays a role in upholding health and sanitation regulations and consistently representing THE ONE GROUP’s elevated hospitality standards. Team members in this position are expected to maintain a professional appearance and adapt comfortably in environments that may require standing for long periods or lifting trays. The role offers an excellent opportunity for individuals passionate about hospitality who want to enhance their skills and build a rewarding career in a fast-paced, customer-focused setting. If you’re an outgoing individual with strong organizational capabilities and enthusiasm for delivering memorable dining experiences, THE ONE GROUP invites you to apply and join their team.