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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Paid sick time
Employee assistance program
Commuter Benefits
dependent care benefits
employee dining discounts
Job Description
THE ONE GROUP is a globally recognized leader in vibe dining, renowned for its innovative approach to hospitality and exceptional guest experiences. As a company that prides itself on blending exciting ambiance with top-tier service, THE ONE GROUP operates a variety of upscale restaurants, nightlife venues, and lifestyle brands across multiple markets. With a commitment to quality, creativity, and a dynamic work environment, the company has established itself as a premier destination for food lovers and social enthusiasts alike. THE ONE GROUP is committed to fostering a culture of inclusivity, growth, and opportunity for all team members while delivering exceptional... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to communicate effectively with guests and team members
- capacity to stand for extended periods and lift moderate weight
- willingness to work flexible hours including nights weekends and holidays
- familiarity with reservation management systems such as OpenTable preferred
Job Qualifications
- Outgoing and engaging personality with a passion for hospitality
- strong multi-tasking and organizational skills in a fast-paced setting
- ability to stand for long periods of time and lift trays when needed
- experience with OpenTable or similar reservation systems preferred
- ability to work nights weekends and holidays
- previous host or hospitality experience in a high-volume restaurant preferred
Job Duties
- Warmly greet and welcome guests upon arrival ensuring a positive first impression
- manage OpenTable reservations and coordinate seating to optimize service flow
- assist guests with special seating requests whenever possible
- communicate table availability and wait times to guests in a professional manner
- provide menus and introduce guests to their server upon seating
- maintain a clean and organized host stand and menu area
- answer incoming phone calls provide information and handle reservation inquiries
- assist with concierge outreach and brand representation at off-site events
- monitor the dining area update the Maitre D Lead Host on table status and help coordinate seating rotation
- thank guests as they leave and invite them to return for another unforgettable experience
- assist fellow team members with bussing tables running food or supporting service as needed
- adhere to health and sanitation regulations and uphold THE ONE GROUPs high hospitality standards
- always represent THE ONE GROUP professionally including maintaining an elevated appearance and being comfortable in heels if applicable
- other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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