Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Paid Weekly
flexible schedule
Employee Discounts
Training and development opportunities
inclusive work environment
Equal opportunity employer
Opportunity for advancement
Job Description
Denny's is a well-established American table service diner-style restaurant chain known for its welcoming atmosphere and extensive menu options that cater to a wide variety of tastes and dietary preferences. Renowned across the United States and internationally, Denny's has built a reputation as a family-friendly dining establishment that offers breakfast, lunch, and dinner around the clock. With a commitment to delivering quality food and excellent customer service, Denny's continues to be a go-to destination for casual dining experiences. The company prides itself on creating a warm environment where guests can feel at home every time they visit. Denny's employs a diverse workforce and fosters an inclusive workplace where employees are valued for their unique contributions. The brand is dedicated to equal employment opportunities and is supportive of accommodating individuals with different needs throughout the employment process.
The role of Host or Hostess at Denny's is pivotal as these team members are the first and last face guests see, making a critical impression that influences their overall dining experience. A Host/Hostess is responsible for greeting guests with warmth and friendliness, setting the stage for a positive and memorable visit. This role involves actively engaging with customers by suggesting menu items, handling payments, and assisting with beverage orders, such as specialty coffee selections. Additionally, Hosts and Hostesses help maintain the cleanliness and organization of the dining and hostess areas, ensuring a smooth flow of service. Teamwork is highly valued in this position, as team members often assist colleagues without hesitation to enhance guest satisfaction. Through attentive service and a proactive approach, Hosts and Hostesses contribute to a welcoming ambiance and strive to meet any special guest needs, such as accommodating high chairs or special menus. The position pays weekly, with compensation ranging from $17.87 to $19.66 per hour, depending on location and experience. Employees in this role gain valuable customer service experience in a fast-paced environment and have opportunities for growth within one of the nation’s most recognized casual dining brands.
The role of Host or Hostess at Denny's is pivotal as these team members are the first and last face guests see, making a critical impression that influences their overall dining experience. A Host/Hostess is responsible for greeting guests with warmth and friendliness, setting the stage for a positive and memorable visit. This role involves actively engaging with customers by suggesting menu items, handling payments, and assisting with beverage orders, such as specialty coffee selections. Additionally, Hosts and Hostesses help maintain the cleanliness and organization of the dining and hostess areas, ensuring a smooth flow of service. Teamwork is highly valued in this position, as team members often assist colleagues without hesitation to enhance guest satisfaction. Through attentive service and a proactive approach, Hosts and Hostesses contribute to a welcoming ambiance and strive to meet any special guest needs, such as accommodating high chairs or special menus. The position pays weekly, with compensation ranging from $17.87 to $19.66 per hour, depending on location and experience. Employees in this role gain valuable customer service experience in a fast-paced environment and have opportunities for growth within one of the nation’s most recognized casual dining brands.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to greet guests warmly and professionally
- Excellent communication skills
- Basic cash handling skills
- Ability to stand and walk for extended periods
- Flexible availability including nights, weekends, and holidays
- Ability to work as part of a team and assist others proactively
- Commitment to providing excellent guest service
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is a plus
- Ability to communicate effectively and maintain a friendly attitude
- Strong interpersonal and verbal communication skills
- Ability to work in a fast-paced environment
- Basic math skills for handling payments
- Attention to detail and ability to multitask
- Willingness to work flexible hours including weekends and holidays
Job Duties
- Greet and welcome all customers immediately upon arrival and verify number in their party
- Determine special needs such as high chairs or special menus
- Suggest new menu items from limited time offerings
- Receive payment and make correct change following cash handling procedures
- Assist with beverages including bold, signature, or flavored coffees
- Clean and organize the hostess area and supplies
- Assist other team members and service personnel as needed
- Handle incoming telephone calls and take to-go orders
- Maintain proper supply of clean menus
- Seat customers appropriately at tables or booths
- Collect payment and handle customer complaints or suggestions professionally
- Provide total guest satisfaction
- Assist in clearing and setting tables
- Resolve complaints promptly and notify management when appropriate
Job Criteria
Experience
No experience required
Job Location
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