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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
employee discount
Paid tuition for English Language courses
Opportunity for advancement
Job Description
Denny's is a renowned American diner chain famous for its commitment to offering a welcoming, inclusive, and distinctive dining experience to guests of all backgrounds. Established as a place where everyone can feel comfortable being themselves, Denny's prides itself on its open-door policy that encourages people to enjoy their meals on their own terms, be it pancakes for dinner or burgers for breakfast. The brand has continually celebrated diversity and creativity in both its food offerings and its workforce, fostering an environment that is both vibrant and supportive. With a focus on excellent customer service and community, Denny's has become... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Extensive standing during peak hours
- Must have a high level of mobility/flexibility
- Must be able to work under heavy pressure during peak hours
- Must be able to bend, reach, and walk
- Good phone skills
- Ability to operate cash register and computers
- Ability to carry trays of food weighing up to 20 pounds for distances up to 30 feet
Job Qualifications
- Must be able to observe and differentiate between monetary denominations
- Simple math skills required
- Ability to communicate well with guests
- Must have sufficient mobility to move and/or operate in the work area
- Must meet any state, county, or municipal regulations pertaining to health risk concerns about food handling
- Must maintain a professional image at all times
- Must complete all video training, anti-discrimination and anti-harassment training, and comply with Denny’s nondiscrimination policies
Job Duties
- Greet and welcome customers immediately upon arrival, verifying the number in their party and determining any special needs
- Collect payment from customers in accordance with established cash handling procedures and handle customer complaints/suggestions appropriately
- Seat customers at tables/booths appropriate for their needs and those of the restaurant
- Handle incoming phone calls promptly
- Maintain a proper supply of menus and ensure they are clean and in good repair
- Provide customers with initial beverage orders and refill their beverages when possible
- Assist service personnel in cleaning and setting tables as needed
- Maintain a clean and organized waiting area and register area
- Embody and promote company values
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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