Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.50 - $26.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Employee meal discounts

Job Description

Denny's is a well-established full-service restaurant brand known for its welcoming atmosphere and quality dining experience, operating numerous locations across various regions. Denny's has built a reputation for offering a classic American diner experience with an extensive menu available around the clock, including breakfast, lunch, and dinner options. The brand emphasizes customer satisfaction, friendly service, and a comfortable environment, making it a popular dining choice for families, travelers, and local patrons alike. As part of its commitment to delivering excellent guest service, Denny's seeks dedicated team members who can uphold its core values and contribute to a positive dining experience.

The Host/Hostess position at Denny's is a crucial role responsible for being the first point of contact for guests entering the restaurant. This role involves greeting guests warmly and promptly, managing wait lists, and ensuring the front-of-house operations run smoothly and efficiently. The Host/Hostess sets the tone for the dining experience by creating a friendly and organized environment that aligns with Denny's brand standards. Key responsibilities include managing seating assignments to balance server workloads, communicating wait times accurately, and assisting guests with any basic inquiries or requests. Additionally, the Host/Hostess supports the team by maintaining cleanliness and order in the lobby, entry, and waiting areas, assisting in table clearing and resetting, and collaborating closely with servers, cooks, and management to deliver seamless service.

This position is ideal for individuals who enjoy engaging with people, thrive in fast-paced environments, and take pride in contributing to a team-oriented workplace. The Host/Hostess role demands physical stamina, including standing and walking for extended periods, carrying items, and performing various cleaning tasks to ensure a tidy and inviting restaurant atmosphere. Cognitive skills such as multitasking, clear communication, adaptability, and attentiveness are equally important to respond effectively to fluctuating guest flow and restaurant dynamics. The role reports to the Restaurant Manager, General Manager, or Manager on Duty and offers a pay range of $16.50 to $26.50 per hour, with actual earnings dependent on factors such as location, experience, education, and hours worked.

Employment with Denny's provides an opportunity to be part of a respected restaurant chain that values hospitality, teamwork, and professional growth. The work schedule is variable, often including nights, weekends, and holidays, reflecting the restaurant's operating hours and business needs. Denny's encourages candidates with strong interpersonal skills, a positive attitude, and a customer-focused mindset to apply and become a vital contributor to their front-of-house team.

Job Requirements

  • Previous customer service or hospitality experience preferred but not required
  • strong communication and interpersonal skills
  • ability to work flexible schedules including nights, weekends, and holidays
  • ability to work effectively in a team-oriented environment

Job Qualifications

  • Previous customer service or hospitality experience preferred but not required
  • strong communication and interpersonal skills
  • ability to work flexible schedules including nights, weekends, and holidays
  • ability to work effectively in a team-oriented environment

Job Duties

  • Greet guests promptly and courteously upon arrival
  • create a welcoming and friendly first impression for all guests
  • manage wait lists and communicate accurate wait times
  • escort guests to tables and provide menus as needed
  • respond to guest questions and assist with basic requests
  • manage table assignments to balance server sections and service flow
  • monitor dining room activity and table availability
  • communicate seating status and guest needs to servers and management
  • support servers and service assistants during busy periods as needed
  • maintain cleanliness of host stand, entryways, lobby, and waiting areas
  • keep menus, seating areas, and front-of-house spaces clean and organized
  • assist with clearing and resetting tables as needed
  • perform cleaning tasks including wiping surfaces, sweeping floors, removing trash, cleaning restrooms as assigned and other cleaning or side work tasks assigned by management
  • work collaboratively with servers, service assistants, cooks, and management
  • maintain a professional appearance and positive attitude
  • follow direction from managers and shift leaders
  • demonstrate reliability, punctuality, and consistent attendance

Job Criteria

Experience

Entry Level (1-2 years)


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