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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
friendly work environment
Job Description
Cheeseburger is a renowned restaurant known for delivering an exceptional dining experience that combines warm hospitality with a vibrant island atmosphere. Located in a prime area serving both locals and tourists, Cheeseburger has established itself as a favorite destination for those looking to enjoy delicious meals accompanied by a welcoming and lively environment. The company prides itself on excellent customer service, creating a positive atmosphere that encourages repeat business and fosters a friendly rapport with guests. Cheeseburger exemplifies the spirit of hospitality with its commitment to quality, friendliness, and the aloha spirit, making every guest feel appreciated and valued.
The... Show More
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Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to stand and walk during entire shift
- Ability to lift and carry up to 50 lbs
- Good verbal communication skills
- Ability to multi-task and stay organized
- Knowledge of safety and sanitation procedures
Job Qualifications
- Excellent communication skills
- Ability to read, write, and determine wait times
- Organizational skills
- Multi-task oriented
- Knowledge of workplace safety procedures
- Experience in customer service or hospitality preferred
Job Duties
- Check with Manager-on-Duty for any floor changes
- Check host stand for adequate supplies
- Ensure floor plans are current and provide updates to servers
- Greet guests warmly and acknowledge them promptly
- Lead guests to their tables with a smile and maintain proximity
- Present clean menus with the cocktail side facing the guest
- Inform guests of their server and recommend signature drinks
- Ensure no guests are seated at dirty tables
- Pay special attention to children, babies, and guests with disabilities
- Use proper seating rotation
- Utilize Manager-on-Duty if any service issues arise
- Maintain two-host staffing, one greeting and one seating
- Collect menus and silverware throughout the restaurant
- Comply with all company policies and procedures
- Write names on waiting lists and accurately quote wait times
- Observe and manage table status
- Answer telephones and menu questions
- Ensure positive guest interactions when entering and leaving
- Fill to-go orders if applicable
- Maintain restrooms during shift
- Perform additional duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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