Host/Hostess

Roseville, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $12.50 - $17.50

Work Schedule

Rotating Shifts

Flexible

Day Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible schedule

Professional development opportunities

Job Description

Our establishment is a bustling restaurant dedicated to providing an exceptional dining experience by combining outstanding customer service and efficient operations in a welcoming atmosphere. Known for its commitment to quality and guest satisfaction, our restaurant prides itself on a team-oriented environment where every employee plays a vital role in delivering an unforgettable service. We are currently seeking a Host/Hostess to join our dynamic team as a vital front-of-house member responsible for creating the first and lasting impression guests have of our establishment.

As a Host/Hostess, you will serve as the welcoming face of the restaurant, greeted guests courteously... Show More

Job Requirements

Must posses a positive attitude and smile
have a desire to help out where needed and work as part of a team
be able to assist guests and possess great guest relations skills
excellent verbal communication and interpersonal skills
be able to work positively under pressure in a fast paced time sensitive restaurant environment
understands the importance of adhering to high customer service standards
maintains excellent knowledge about menu items and ingredients
proficient in the use of Aloha Point-of-sale (POS) terminals
excellent critical thinking and time management skills
must be able to communicate clearly with managers, kitchen, sushi bar and dining room personnel
be willing to follow direction and ask questions for clarification if needed
works hard to resolve any complaints regarding food or service
ability to stand/walk and stay focused and alert for extended periods of time
must have the physical abilities to carry out the functions of the job descriptions
flexibility to work a variety of shifts
clean, restaurant industry specific non-slip shoes
socks must be worn

Job Qualifications

Positive attitude and smile
excellent verbal communication and interpersonal skills
great guest relations skills
proficient in the use of Aloha Point-of-Sale (POS) terminals
excellent critical thinking and time management skills
knowledge about menu items and ingredients
ability to work positively under pressure in a fast paced environment
willingness to follow direction and ask questions for clarification
ability to communicate clearly with managers, kitchen, sushi bar and dining room personnel
flexibility to work a variety of shifts

Job Duties

Welcoming and escorting guests to tables and providing menus
managing the wait list
answering telephone and directing calls
placing walk-in/call-in take out orders
preparing beverages and expediting food orders if necessary
collecting payment from customers
addressing complaints of patrons or communicating guest's concerns to the manager as appropriate
ensuring that take-out orders are complete and food looks appealing before being delivered to a guest
ensuring that all food is delivered to guest in a timely manner
maintaining knowledge of all table numbers
performing opening, running, and closing duties
other duties as requested by manager

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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