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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $11.25 - $15.75
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive hourly wage
Tip pool
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Opportunities for advancement
Job Description
Jalapeno Tree is a vibrant Mexican restaurant known for delivering Crazy Good Mexican Food in a family-friendly atmosphere. The restaurant prides itself on using high-quality ingredients and providing exemplary service to create exceptional guest experiences. With a team culture called the Pepper Posse, Jalapeno Tree fosters a welcoming environment where employees are passionate about their food and service. The restaurant values energetic and motivated individuals who are dedicated to helping guests enjoy their dining experience from the moment they arrive.
The role of Host/Hostess at Jalapeno Tree is a crucial position as it serves as the first point o... Show More
The role of Host/Hostess at Jalapeno Tree is a crucial position as it serves as the first point o... Show More
Job Requirements
- Must be at least 16 years of age
- Basic mathematic skills and ability to handle cash and operate a POS system accurately
- Ability to work in a fast-paced environment and handle multiple tasks
- Strong knowledge of cooking techniques, food safety, and kitchen equipment
- Ability to work efficiently under pressure and handle multiple tasks simultaneously
- Strong attention to detail and commitment to cleanliness
- Excellent organizational and time management abilities
- Ability to work flexible hours, including evenings, weekends, and holidays
- Texas Food Handlers Certification
- TABC certification for serving alcohol if 18 years of age
- Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds
Job Qualifications
- Must be at least 16 years of age
- Basic mathematic skills and ability to handle cash and operate a POS system accurately
- Ability to work in a fast-paced environment and handle multiple tasks
- Strong attention to detail and commitment to cleanliness
- Excellent organizational and time management abilities
- Ability to work flexible hours including evenings, weekends, and holidays
- Texas Food Handlers Certification
- TABC certification for serving alcohol if 18 years of age
- Previous experience as a host/hostess or in a customer service role is preferred but not required
- Working knowledge of point-of-sale systems preferred
- High school diploma or GED preferred
Job Duties
- Warmly welcome guests as they arrive, creating a positive first impression
- Escort guests to their tables and provide menus
- Answer incoming phone calls
- take and fill to-go and curbside orders
- clean, organize and stock menus
- perform other assigned side work
- Track table status and manage the seating chart to ensure efficient and balanced table assignments
- Coordinate with servers and bussers to optimize table turnover and minimize wait times
- Take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available
- Clearly communicate wait times and manage guest expectations
- Provide updates as needed and ensure guests are informed of any changes
- Address guest inquiries and concerns promptly and professionally
- Provide information about the menu and specials as needed
- Maintain a clean and organized host/hostess station
- Ensure that the waiting area and entrance are tidy and welcoming
- Collaborate with servers and kitchen staff to ensure smooth operations
- Relay any special requests or issues to the appropriate team members
- Handle guest complaints or issues with empathy and efficiency
- escalate to management if necessary
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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