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Zippy's logo

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development

Job Description

Zippy's is a well-established and beloved restaurant chain in Hawaii known for its commitment to sharing the spirit and flavors of Hawaii with locals and visitors alike. With a strong focus on delivering exceptional customer service and maintaining high standards of quality and cleanliness, Zippy's creates an inviting atmosphere where guests can enjoy authentic Hawaiian cuisine in a friendly and welcoming environment. The brand prides itself on values such as commitment, humility, passion, supportiveness, and integrity, which guide all employees to embody 'Ka Hana Pono' – the philosophy of doing the right thing and working the right way. Each team... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous cash handling preferred
  • passed tuberculosis skin test within 12 months or dated/issued at age 16 or older
  • pass a drug screening test
  • able to stand and walk for 6-8 hours
  • regularly push, pull, and carry objects
  • reach at shoulder level and below waist constantly
  • bend downward or forward at waist or knees occasionally
  • talk and listen to communicate instructions
  • light work exerting up to 20 pounds of force
  • able to visualize accuracy, neatness, and thoroughness
  • close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus
  • trustworthy with company property
  • punctual and dependable
  • enjoys multitasking in a fast-paced environment

Job Qualifications

  • Minimum of 1 year experience as a host or server preferred
  • basic computer skills preferred
  • able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner
  • able to work independently or as part of a team
  • possess problem solving and critical thinking skills
  • reading, writing, speaking, and comprehending the English language
  • basic math and writing
  • ability to influence others and maintain control of restaurant operations

Job Duties

  • Greet guests with aloha
  • input guest name and telephone number into wait-list app
  • maintain a safe and sanitary work and guest area
  • alert guests through wait list app and confirm guest temperature reading
  • manage table rotation and mark table numbers on wait list
  • maintain communication with door host and sanitation specialist
  • escort guests to their table efficiently and courteously
  • be knowledgeable of menu items and promotions

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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