Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Voluntary Short Term Disability Insurance
traditional and Roth 401(k) plan
employee dining discounts
Paid Time Off
Job Description
THE ONE GROUP is a global leader in vibe dining, known for creating unforgettable restaurant experiences that blend exceptional food, unique ambiance, and unparalleled customer service. As a premier restaurant company, THE ONE GROUP specializes in high-end, vibrant dining environments that cater to a diverse and sophisticated clientele. They pride themselves on delivering not just meals, but immersive, social experiences where service excellence and atmosphere come together to delight guests. Recognized for a dynamic work culture and commitment to employee growth, THE ONE GROUP offers a comprehensive benefits package and career development opportunities, making it an ideal employer within the hospitality sector.
Joining THE ONE GROUP means becoming part of a passionate and innovative team dedicated to hospitality excellence. The company values talent and ambition, promoting growth within its expanding global brand. This opportunity is perfect for individuals who thrive in a fast-paced restaurant setting and want to build a rewarding career in the hospitality industry.
The role of Host/Hostess at THE ONE GROUP is crucial as you will be the first and last impression guests have during their visit. Your responsibilities will stretch beyond greeting and seating; you will serve as the face of the brand, orchestrating a seamless flow from reservations to guest dining experiences. Managing OpenTable reservations, coordinating seating, and assisting guests with special requests are fundamental tasks. You will be instrumental in ensuring that every guest feels welcomed, valued, and excited about their dining experience.
This role demands professionalism, attention to detail, and a warm personality. Hosts/Hostesses at THE ONE GROUP play a vital role in maintaining a positive guest atmosphere by managing wait times, assisting with concierge duties, and supporting the service team as required. The position requires standing for long periods and occasional lifting, reflecting the physical nature of restaurant hospitality work. Successful candidates will exhibit strong multitasking skills and the ability to work nights, weekends, and holidays in a high-volume environment.
Employees at THE ONE GROUP enjoy a multitude of benefits including medical, dental, and vision insurance for full-time restaurant staff, along with voluntary insurance options such as short-term disability, accident, hospital indemnity, and critical illness coverage. A traditional and Roth 401(k) plan is available for all employees to support long-term financial security. Additional perks include employee dining discounts or complimentary onsite meals, paid time off, and an employee assistance program. THE ONE GROUP also complies with state and local paid sick time regulations in multiple states, ensuring comprehensive support for its workforce.
Working at THE ONE GROUP is more than just a job; it is a career path filled with opportunities for growth, advancement, and skill development. The company fosters a collaborative, respectful environment where employee contributions are valued and recognized. If you have a passion for hospitality and want to be part of a world-class restaurant brand that offers limitless growth potential, joining THE ONE GROUP as a Host/Hostess presents a perfect opportunity to launch or elevate your hospitality career.
Joining THE ONE GROUP means becoming part of a passionate and innovative team dedicated to hospitality excellence. The company values talent and ambition, promoting growth within its expanding global brand. This opportunity is perfect for individuals who thrive in a fast-paced restaurant setting and want to build a rewarding career in the hospitality industry.
The role of Host/Hostess at THE ONE GROUP is crucial as you will be the first and last impression guests have during their visit. Your responsibilities will stretch beyond greeting and seating; you will serve as the face of the brand, orchestrating a seamless flow from reservations to guest dining experiences. Managing OpenTable reservations, coordinating seating, and assisting guests with special requests are fundamental tasks. You will be instrumental in ensuring that every guest feels welcomed, valued, and excited about their dining experience.
This role demands professionalism, attention to detail, and a warm personality. Hosts/Hostesses at THE ONE GROUP play a vital role in maintaining a positive guest atmosphere by managing wait times, assisting with concierge duties, and supporting the service team as required. The position requires standing for long periods and occasional lifting, reflecting the physical nature of restaurant hospitality work. Successful candidates will exhibit strong multitasking skills and the ability to work nights, weekends, and holidays in a high-volume environment.
Employees at THE ONE GROUP enjoy a multitude of benefits including medical, dental, and vision insurance for full-time restaurant staff, along with voluntary insurance options such as short-term disability, accident, hospital indemnity, and critical illness coverage. A traditional and Roth 401(k) plan is available for all employees to support long-term financial security. Additional perks include employee dining discounts or complimentary onsite meals, paid time off, and an employee assistance program. THE ONE GROUP also complies with state and local paid sick time regulations in multiple states, ensuring comprehensive support for its workforce.
Working at THE ONE GROUP is more than just a job; it is a career path filled with opportunities for growth, advancement, and skill development. The company fosters a collaborative, respectful environment where employee contributions are valued and recognized. If you have a passion for hospitality and want to be part of a world-class restaurant brand that offers limitless growth potential, joining THE ONE GROUP as a Host/Hostess presents a perfect opportunity to launch or elevate your hospitality career.
Job Requirements
- Ability to stand for long periods of time and lift trays when needed
- Previous host or hospitality experience in a high-volume restaurant preferred
- Experience with OpenTable or similar reservation systems preferred
- Ability to work nights weekends and holidays
- Outgoing and engaging personality with a passion for hospitality
Job Qualifications
- Outgoing and engaging personality with a passion for hospitality
- Strong multi-tasking and organizational skills in a fast-paced setting
- Experience with OpenTable or similar reservation systems preferred
- Ability to work nights weekends and holidays
- Previous host or hospitality experience in a high-volume restaurant preferred
Job Duties
- Warmly greet and welcome guests upon arrival ensuring a positive first impression
- Manage OpenTable reservations and coordinate seating to optimize service flow
- Assist guests with special seating requests whenever possible
- Communicate table availability and wait times to guests in a professional manner
- Provide menus and introduce guests to their server upon seating
- Maintain a clean and organized host stand and menu area
- Answer incoming phone calls provide information and handle reservation inquiries
- Assist with concierge outreach and brand representation at off-site events
- Monitor the dining area update the Maitre D Lead Host on table status and help coordinate seating rotation
- Thank guests as they leave and invite them to return for another unforgettable experience
- Assist fellow team members with bussing tables running food or supporting service as needed
- Adhere to health and sanitation regulations and uphold THE ONE GROUPs high hospitality standards
- Always represent THE ONE GROUP professionally including maintaining an elevated appearance and being comfortable in heels if applicable
- Other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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