Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $15.00
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Benefits

Health Insurance
Paid Time Off

Job Description

Cantina Laredo is a distinguished Mexican restaurant chain headquartered in Dallas, Texas, and owned by Consolidated Restaurant Operations, Inc. Established in 1984, the company has grown to become a popular dining destination known for its authentic Mexican cuisine and vibrant atmosphere. The flagship training restaurant is located in Frisco, Texas, where the company emphasizes high standards of service, culinary excellence, and a welcoming environment for both guests and staff. Cantina Laredo is dedicated to providing a memorable dining experience through exceptional food quality, attentive customer service, and a warm ambiance that reflects Mexican culture and hospitality.

The role of the hostess or host at Cantina Laredo is vital to maintaining this reputation for excellence. The hostess or host serves as the first point of contact for guests entering the restaurant, creating a positive and inviting atmosphere from the moment they arrive. This full-time position involves greeting customers, managing reservations, and seating guests efficiently while balancing their preferences with the restaurant’s operational needs. The hostess or host must have a thorough knowledge of the menu to effectively answer questions and assist with customer inquiries, enhancing the overall dining experience.

In addition to managing the front-of-house seating, the hostess or host is responsible for maintaining communication with other restaurant staff, ensuring smooth service flow and table rotation so that servers receive a balanced number of guests. This role requires excellent interpersonal skills to engage with guests, respond to complaints tactfully, and resolve issues promptly to maintain guest satisfaction. The hostess or host also handles phone calls, takes reservations, and provides support to other restaurant positions as needed, demonstrating flexibility and teamwork.

Cantina Laredo offers a competitive pay range of $12 to $15 per hour for this role, emphasizing the importance of quality service and a customer-focused approach. The position requires standing for long periods and the ability to safely lift and maneuver trays when necessary. The ideal candidate thrives in a fast-paced environment, works well under pressure, and is committed to delivering superior customer service. Experience in the restaurant industry is beneficial but not essential, as a positive attitude and willingness to learn are highly valued. This role is an excellent opportunity for individuals looking to grow their skills in hospitality within a reputable restaurant chain.

At Cantina Laredo, the hostess or host is more than just a greeter; they are an essential team member dedicated to creating a welcoming environment that reflects the restaurant’s values. The company supports its employees with benefits such as health insurance and paid time off, fostering a supportive work environment. This on-site position requires no formal education but demands a commitment to excellence, reliability, and a friendly demeanor to ensure every guest feels valued. Joining Cantina Laredo means becoming part of a company that prioritizes quality, culture, and customer satisfaction in the competitive restaurant industry.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to provide top-notch customer service in a fast-paced environment
  • Positive attitude and ability to work well under pressure with all restaurant staff
  • Ability to do high-quality work while unsupervised
  • Ability to work in a standing position for long periods of time
  • Ability to safely lift and maneuver trays of food when necessary
  • Willingness to follow instructions and ask questions for clarification if needed
  • Ability to handle money accurately and operate a point-of-sale system
  • Ability to work in a busy restaurant environment
  • Restaurant experience a plus

Job Qualifications

  • High school diploma or equivalent preferred
  • Ability to provide top-notch customer service in a fast-paced environment
  • Positive attitude and ability to work well under pressure with all restaurant staff
  • Ability to do high-quality work while unsupervised
  • Ability to work in a standing position for long periods of time
  • Ability to safely lift and maneuver trays of food when necessary
  • Willingness to follow instructions and ask questions for clarification if needed
  • Ability to handle money accurately and operate a point-of-sale system
  • Ability to work in a busy restaurant environment
  • Restaurant experience a plus

Job Duties

  • Greeting guests as they enter and putting them on a waiting list as necessary
  • Providing guests with menus and answering any initial questions
  • Seating guests at tables or in waiting areas
  • Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers
  • Engaging with guests to ensure they are happy with food and service
  • Responding to complaints and helping to resolve them
  • Answering phone calls, taking reservations and answering questions

Job Criteria

Experience

No experience required


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