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Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k
Employee Discount Program

Job Description

Sodexo is a global leader in integrated facilities management and food services, committed to improving the quality of life for individuals and communities worldwide. Operating in a vast array of industries, including healthcare, education, corporate services, and government, Sodexo partners with clients to deliver exceptional service solutions that meet diverse needs. The company values each employee's unique contributions and fosters an inclusive culture that respects diversity and encourages personal and professional growth. Sodexo’s work environment supports flexibility and development, offering an array of benefits designed to enhance employee wellbeing and career advancement.

Located at Erlanger Womens East Hospital, Sodexo is seeking a full-time Host/Hostess to join their dynamic team. This role comes with a pay range of $15 per hour to $16 per hour and offers the opportunity to work varying shifts, primarily during daytime hours, with open availability preferred. As a Host/Hostess, you will be an essential part of the customer service experience, greeting guests warmly and ensuring they feel welcomed and valued. This position is crucial in creating a positive and memorable impression for all visitors and patients at the hospital.

The Host/Hostess serves as an ambassador of the Sodexo brand, upholding the company’s commitment to exceptional service by providing courteous and efficient seating and assistance to guests. The role involves interacting directly with guests, receiving payments when necessary, and supporting other team members to deliver overall guest satisfaction. You will be expected to address guest concerns and requests promptly and professionally, contributing to a smooth and pleasant dining or service environment. Reliability and punctuality are essential attributes, as attendance and timeliness are critical for maintaining operational consistency.

Sodexo values team-oriented individuals who are adaptable and capable of maintaining a safe and healthy work environment. Candidates with 0 to 1 year of related experience are welcome to apply, especially those eager to grow within a supportive and flexible work culture. Opportunities for training, career development, and advancement abound, allowing employees to turn their jobs into fulfilling careers. Benefits include paid time off, holidays, medical, dental, and vision coverage, tuition reimbursement, 401(k) plans, employee discount programs, and more. Depending on location, site-specific benefits might also be available, such as free meals during shifts, uniforms, safety shoes, and assistance with transportation or parking.

Joining Sodexo means being part of a company that is dedicated to social and environmental progress while fostering a sense of belonging and respect among its employees. The company embraces equal employment opportunity and encourages candidates from diverse backgrounds to apply. Sodexo provides a workplace where ideas and opinions are valued, and employees are empowered to thrive. This role is not only a job but an opportunity to contribute meaningfully to the experiences of patients and visitors at Erlanger Womens East Hospital through outstanding hospitality and customer service.

Job Requirements

  • High school diploma or equivalent preferred
  • 0 to 1 year of related experience
  • Reliable and punctual
  • Ability to communicate effectively
  • Flexible availability including varying shifts
  • Ability to maintain a healthy and safe working environment
  • Customer service skills

Job Qualifications

  • High school diploma or equivalent preferred
  • 0 to 1 year of related experience
  • Strong communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Customer service oriented
  • Flexible and adaptable to varying shifts and workload
  • Ability to handle payments accurately and responsibly

Job Duties

  • Greet and seat guests in a friendly and courteous manner
  • Receive payments and assist other service personnel as needed to provide total guest satisfaction
  • Respond to and address guests' concerns and/or requests
  • Attend work and show for scheduled shift on time with satisfactory regularity
  • Perform other duties as assigned, which may vary depending on business necessities and client requirements

Job Criteria

Experience

Entry Level (1-2 years)


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