Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.50 - $21.50
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
401(k) Plan
Employee Discounts
supportive environment
Competitive wages

Job Description

Keke's Cafe is an exciting new breakfast restaurant located in Sunnyvale, dedicated to offering a warm, welcoming atmosphere paired with delicious breakfast options. As a newcomer to the local dining scene, Keke's Cafe aims to establish itself as a go-to destination for morning meals and casual dining by emphasizing exceptional customer service and a vibrant team environment. With a focus on quality, community, and employee satisfaction, Keke's Cafe is poised to bring fresh energy to the Sunnyvale food landscape.

At Keke's Cafe, we believe that our employees are our greatest asset. As part of the Smart Hospitality Group, LLC, our new team operates under a supportive structure that nurtures growth, encourages collaboration, and offers meaningful benefits. Our commitment to providing a supportive workplace and growing together with our employees means that joining Keke's Cafe is not just about a job; it’s about being part of a community where your contributions matter and your development is valued.

We are currently hiring for the Host position, a critical role in ensuring that guests have a memorable and positive first impression of Keke's Cafe. This full-time opportunity offers a competitive wage starting between $19.50 and $21.50 per hour, depending on experience, along with access to valuable benefits such as health insurance, a company-sponsored 401(k) plan, employee discounts, and a collaborative working environment.

The Host at Keke's Cafe is the face of the restaurant, responsible for welcoming guests warmly and managing the seating process efficiently. You'll be the first point of contact, making guests feel valued and comfortable as they arrive. In addition to greeting, you will manage the reservation and waitlist system, coordinating seating to balance service flow and guest preferences. You will also provide information about our catering services and handle to-go orders, ensuring a well-rounded support role in the front-of-house operations.

This position is ideal for someone with a friendly, outgoing personality who enjoys interacting with diverse groups of people in a fast-paced environment. No prior restaurant experience is required, providing a great entry point into the hospitality industry. If you are passionate about delivering outstanding customer service and want to grow with a rising star in the breakfast dining scene, Keke's Cafe welcomes you to join our team and help create memorable dining experiences as we open our doors in Sunnyvale.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including weekends and holidays
  • Capacity to stand for extended periods
  • Excellent interpersonal and communication skills
  • Valid California food handlers card
  • Ability to maintain a clean and organized work environment

Job Qualifications

  • No prior restaurant experience is required
  • Ability to work in a standing position for extended periods up to 6 hours
  • Fun, upbeat personality, acting with kindness and professionalism
  • Excellent communication skills in the predominant language(s) of our guests
  • Current, valid California food handlers card

Job Duties

  • Warmly and graciously greet all guests upon arrival
  • Greet guests entering the restaurant whenever possible
  • Manage and utilize the reservation system accurately to organize seating arrangements and waitlists, notifying guests of wait-times, and when tables are ready
  • Notify guests when tables become available, and thank them for waiting
  • Escort guests to their tables with menus and silverware wraps
  • Accommodate special seating requests whenever possible
  • Seat guests in a way that balances customer flow in service sections
  • Upon seating, inform guests of their server’s name
  • Thank guests as they leave and invite them to return
  • Wipe down and clean menus as they are returned to the host stand
  • Handle to-go orders efficiently
  • Answer inquiries about large parties and catering services
  • Keep the host area, floors, and door glass clean and presentable
  • Must be flexible and willing to assist in any front-of-house positions, including performing bathroom checks and cleaning, as needed

Job Criteria

Experience

No experience required


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