Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
403(b) retirement plan with employer match
Life/AD&D Insurance
Short- and long-term disability
accident insurance
critical illness insurance
Hospital Indemnity insurance
Mail order pharmacy
telemedicine
wellness programs
Employee assistance program

Job Description

Wesley Willows-Castle Town Center is a distinguished senior living community located in Rockford, IL, dedicated to providing exceptional care and a vibrant lifestyle for its residents. The community is part of Wesley Willows, an organization known for its commitment to quality service, compassionate caregiving, and fostering a welcoming environment. Wesley Willows-Castle Town Center offers a full spectrum of living options and supportive services designed to promote independence and wellbeing among seniors. The community features comfortable accommodations, modern amenities, and a variety of social and recreational activities that enrich the lives of residents.

As a full-time Host/Hostess at Wesley Willows-Castle Town Center, you will play a vital role in enhancing the dining experience for residents. This position offers competitive pay ranging from $15.00 to $18.00 per hour, with additional credit for prior relevant experience. The role requires working days with the flexibility to include weekends and holidays, ensuring that dining and special events run smoothly around the clock. The position is ideal for individuals who are passionate about providing outstanding customer service, enjoy interacting with seniors, and thrive in a team-oriented environment.

The Host/Hostess acts as the primary point of contact in the dining area, managing reservations, greeting residents warmly, and assisting with seating arrangements to create an inviting atmosphere. Attention to detail and excellent communication skills are essential, as you will track residents' attendance during meals and coordinate with food service staff to support deliveries, room trays, and order intake. Additionally, the role entails maintaining cleanliness and organization in dining and service areas, ensuring that opening and closing tasks are thoroughly completed.

Wesley Willows values its employees and fosters a supportive team culture where each member’s contribution is recognized and appreciated. The organization is committed to quick and efficient hiring processes, promising applicants a response within 48 hours. Employees also benefit from a comprehensive package that includes medical, dental, and vision insurance, flexible spending accounts, a 403(b) retirement plan with employer match, and various wellness programs. The community prioritizes health and safety, requiring compliance with health screenings and background checks to ensure the wellbeing of residents and staff alike.

Joining Wesley Willows-Castle Town Center means becoming part of a compassionate team that makes a tangible difference in the quality of life for older adults. This role not only demands professionalism and reliability but also empathy and a genuine desire to contribute positively in a senior living setting. If you are looking for a rewarding career where you can impact lives daily and grow within a stable and supportive company, then this Host/Hostess position is an excellent opportunity to consider.

Job Requirements

  • must be at least 17 years of age or older
  • minimum one year of previous experience in a food service setting preferred
  • sanitation certificate from the Illinois Department of Public Health preferred
  • strong communication skills
  • willingness to work holidays and weekends
  • able to produce a negative drug test
  • able to pass Illinois Health Care Worker Background Check Act screening
  • able to pass national, state, and county criminal background checks
  • able to pass federal and state exclusion screening
  • able to verify work authorization
  • able to pass applicable registry verification
  • able to pass motor vehicle record view if driving is required

Job Qualifications

  • minimum one year of previous experience in a food service setting preferred
  • sanitation certificate from the Illinois Department of Public Health preferred
  • strong communication skills with a desire to assist residents and provide outstanding service
  • willingness to work holidays and weekends as required

Job Duties

  • manage reservations
  • greet residents
  • assist with dining room seating
  • take accurate attendance of residents during mealtimes
  • assist with food service, room trays, and order intake as needed
  • maintain cleanliness in service areas and dining rooms
  • support special functions and events as needed

Job Criteria

Experience

Mid Level (3-7 years)


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