Job Overview
Compensation
Hourly
Range $9.75 - $13.75
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Meal Allowances
team events
Job Description
We are a thriving restaurant dedicated to delivering exceptional dining experiences to all our guests. With a warm and inviting atmosphere, our establishment prides itself on combining quality cuisine with top-notch customer service. Our mission is to make every guest feel valued and welcomed from the moment they enter until their departure. We believe that hospitality begins at the door, and the role of our Host or Hostess is pivotal in setting the tone for a memorable visit.\n\nThe position of Host or Hostess is a critical part of our front-of-house team. As the first point of contact for incoming guests, the individual in this role will be responsible for greeting and seating guests, managing reservations and walk-ins, and ensuring that the dining area operates efficiently and smoothly. This job offers an exciting opportunity for someone who enjoys working in a dynamic, customer-focused environment and who thrives on creating positive experiences for others. The Host or Hostess will work closely with servers, management, and kitchen staff to coordinate seating arrangements that optimize table turnover without compromising guest comfort.\n\nThis is a full-time role offering a competitive salary that reflects experience and skill level. Applicants should be outgoing, friendly, and highly organized, able to multitask effectively, and possess excellent communication skills. Those with prior hospitality experience or knowledge of POS systems such as Tabit POS will find themselves well-prepared to succeed in this position. In addition to handling guest interactions, the Host or Hostess will also assist with maintaining the cleanliness and organization of the host station and support other team members with various duties as needed. This role is essential in maintaining our restaurant's respected reputation and ensuring guests receive the outstanding service that encourages repeat visits and positive reviews.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Familiarity with POS systems like Tabit POS is a plus
- Excellent communication skills
- Ability to multitask and work under pressure
- Professional appearance and attitude
- Strong organizational skills
- Knowledge of phone etiquette
Job Qualifications
- Previous experience in a hospitality or customer service role preferred
- Familiarity with Tabit POS or similar restaurant POS systems is a plus
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask and work in a fast-paced environment
- Professional demeanor and positive attitude
- Knowledge of phone etiquette and ability to handle high call volumes
Job Duties
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and provide menus
- Assist in coordinating seating arrangements to ensure efficient table turnover
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth dining experience for guests
- Handle guest concerns or complaints with professionalism and escalate when necessary
- Assist with other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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