Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $14.75
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Work Schedule

Flexible
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Benefits

flexible scheduling
discounted shift meal
dining discount
Career growth potential
Benefits at 30 hours
Guaranteed Sundays off

Job Description

Tucanos Brazilian Grill is a vibrant and festive restaurant concept that embraces the culture and cuisine of Brazil. Known for its lively atmosphere, authentic flavors, and warm hospitality, Tucanos has established itself as a premier dining destination for guests seeking a unique and enjoyable dining experience. The restaurant values hard working and positive individuals who thrive in a team-oriented environment that recognizes individual achievement while rewarding team performance. This combination ensures that every team member feels valued and motivated to contribute to the restaurant's continued success.

Tucanos Brazilian Grill prides itself on creating an environment that is just as fun, festive, and fast paced for its team members as it is for its guests. The restaurant culture promotes a sense of camaraderie and teamwork, with a strong focus on delivering exceptional guest service. Team members at Tucanos enjoy flexible scheduling options, including full and part-time roles, making it an ideal workplace for those seeking a work-life balance. Additional benefits include discounted shift meals, a 25 percent discount when dining as a guest, career growth potential, benefits offered at 30 hours, and guaranteed Sundays off since the restaurant is closed on Sundays, allowing team members to spend quality time with family and friends.

The Host/Hostess role at Tucanos Brazilian Grill is a key position that plays a significant part in shaping the guest experience. As the first point of contact, hosts are responsible for greeting guests with warmth and enthusiasm, setting the tone for an inviting and enjoyable visit. Hosts engage with guests by assisting with wait times, managing special seating requests, communicating unique guest needs, and escorting guests to their seats when tables become available. This role requires an upbeat and friendly attitude as hosts represent the face of Tucanos to every guest.

In addition to guest interaction, hosts also handle communications with guests and vendors over the phone, relay messages to team members, and assist servers, bussers, and other staff as needed to ensure smooth operations throughout the restaurant. The role demands strong written and verbal communication skills and the ability to manage time effectively in a fast-paced environment. Professionalism in dress, speech, and behavior is essential, as hosts are ambassadors of the Tucanos brand.

Overall, the Host/Hostess position at Tucanos Brazilian Grill is perfect for individuals who enjoy working in a lively team environment, possess excellent guest relations skills, and are eager to learn and grow within the hospitality industry. Tucanos offers a supportive workplace where team members can develop their careers, enjoy competitive benefits, and form meaningful relationships with colleagues and guests alike.

Job Requirements

  • Excellent guest relations skills
  • Flexible schedule
  • Strong written and verbal communication skills
  • Strong time management skills
  • Willingness to learn
  • Enjoy working with a team
  • A positive, upbeat attitude
  • Professional dress, speech and behavior

Job Qualifications

  • Excellent guest relations skills
  • Strong written and verbal communication skills
  • Strong time management skills
  • Ability to work in a fast-paced environment
  • Positive and upbeat attitude
  • Professional dress, speech, and behavior
  • Ability to work effectively in a team setting

Job Duties

  • Greet guests upon arrival with an upbeat and friendly attitude
  • Assist guests with wait times and manage seating arrangements
  • Handle special seating requests and communicate unique guest needs
  • Escort guests to their tables when available
  • Interact with guests and vendors on the phone
  • Communicate and relay messages to team members
  • Assist servers, bussers, and other team members as necessary

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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