Host/Hostess

Long Beach, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $17.87 - $19.87

Benefits

401k

Vacation leave

sick leave

Quarterly team building

Community volunteering

charity promotions

Job Description

Jamaica Bay Inn, a Tapestry Collection by Hilton, is a distinguished hospitality establishment known for delivering exceptional guest experiences in a warm and inviting atmosphere. This boutique hotel blends modern comfort with a unique local charm, making it a preferred destination for travelers seeking both relaxation and accessibility to the New York City area. As part of the renowned Tapestry Collection by Hilton, Jamaica Bay Inn benefits from Hilton's global reputation for service excellence, extensive resources, and innovative hospitality solutions, while still maintaining a distinctive personal touch that resonates with guests. The Inn prides itself on offering a combination of... Show More

Job Requirements

High school diploma or equivalent
ability to work part-time hours
excellent interpersonal and communication skills
availability to work evenings, weekends, and holidays
physical ability to stand for extended periods
basic computer skills
flexible and adaptable attitude

Job Qualifications

High school diploma or equivalent
previous experience in hospitality or customer service preferred
strong communication skills
ability to maintain a friendly and welcoming demeanor
knowledge of reservation systems or ability to learn quickly
basic understanding of restaurant operations
ability to multitask and work in a fast-paced environment
team-oriented and reliable

Job Duties

Maintain a friendly, cheerful and courteous demeanor at all times while providing personalized service to guests
communicate effectively with guests and fellow team members
cheerfully and courteously greet and escort guests to tables and assist in seating at tables
present menus and extend congenialities ensuring restaurant's standards of service at all times
take, record and confirm restaurant reservations/cancellation as specified in departmental standards
assist in preparing the restaurant for service and maintaining the cleanliness of the dining room at all times
assist in monitoring the guests’ needs and all phases of the restaurant experience
oversee all aspects of restaurant during absence of Restaurant Manager and/or Supervisor
maintain complete knowledge of all menu items, specials, liquor/beer/non-alcoholic selections available in the restaurant
maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses
inspect tables and stations ensuring that all set ups meet the department Check throughout meal period
relay deficiencies to respective team members and follow up on corrections
answer restaurant telephone courteously and efficiently as specified in department standards
extend courteous departures as guests leave the restaurant
ensure tables are cleaned and reset according to standards
report any missing/found articles or equipment/property damage to the Housekeeping Department
provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and Hotel
perform other duties as assigned, requested or deemed necessary by Management

Job Criteria

Experience

No experience required

Job Location

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