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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
health benefits
Dining privilege 50 percent
fast-paced environment
Open-door communication
career advancement
Job Description
Miller's Ale House is a well-established casual dining restaurant known for its vibrant atmosphere, excellent food, and commitment to exceptional guest experiences. As a popular dining destination, it provides guests with a friendly and energetic environment that encourages socializing, enjoyment of quality food and drinks, and memorable service. Miller's Ale House proudly upholds a culture of integrity, constant pursuit of excellence, and respect for every individual, which makes it a standout employer in the hospitality industry.
Joining Miller's Ale House means becoming part of a fast-paced, fun workplace where open-door communication and team collaboration are highly valued. Employees are ... Show More
Joining Miller's Ale House means becoming part of a fast-paced, fun workplace where open-door communication and team collaboration are highly valued. Employees are ... Show More
Job Requirements
- Showcases a warm, upbeat, and energetic demeanor
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies including time recording requirements
- Greets guests warmly and acknowledges those nearby
- Seats guests per preferences and rotates seating evenly
- Provides warm salutation to departing guests
- Supports bussing, sanitizing, and resetting of tables
- Supports other front-of-house team members promptly
- Manages guest placement and safety in entrance area
- Provides accurate wait times and seating recommendations
- Answers restaurant calls professionally
- Maintains neat, organized workstation and entrance
- Completes host opening and closing sidework
- Keeps restrooms clean and stocked
- Communicates effectively with team and management
- Notifies management of guest or team issues timely
- Washes hands every 20 minutes and maintains sanitation
- Works with team to uphold safety and sanitation standards
- Supports all front-of-house functions as needed
- Exhibits friendly and attentive guest service
- Communicates positively with team and management
- Provides exceptional service throughout shift
- Has strong communication and multitasking skills
- Completes all tasks for exceptional guest experiences
- Basic reading, handwriting, and seating software operation
- Minimum age 18 unless state law states otherwise
- Sets up team members for success at shift change
- Able to stand and walk for extended periods
- Can reach, bend, squat, and lift up to 20 lbs
- Works amid varying noise levels
- Communicates timely in fast-paced environment
Job Qualifications
- Minimum of 18 years of age unless otherwise dictated by state law
- Ability to multitask and work in a fast-paced environment
- Strong communication skills
- Friendly and upbeat demeanor
- Ability to work both independently and as part of a team
- Basic reading and handwriting skills
- Ability to operate restaurant front door seating software
- Commitment to providing exceptional guest experiences
Job Duties
- Greet guests in a warm and friendly manner while acknowledging all guests within five feet of the location
- Seat guests based on their seating preference when possible
- Rotate seating with different servers to ensure even workloads and prompt service
- Provide departing guests with a warm salutation thanking them for their visit and inviting them to return
- Support service team members by bussing dishes, sanitizing, and resetting tables as needed
- Manage the placement of guests within the entrance area to enhance experience and ensure safety
- Answer incoming restaurant calls in a friendly professional manner
- Maintain a neat and organized workstation and entrance area
- Complete hosting opening and closing sidework
- Ensure restrooms are clean, tidy, and stocked
- Communicate effectively with team members and management
- Notify management of any potential issues with guests, team members, or wait times
- Wash hands every 20 minutes and maintain sanitation standards
- Support front-of-house functions recognizing their impact on guest experience
- Exhibit a friendly disposition, attentiveness, and provide exceptional service throughout the shift
- Operate restaurant seating software and assist in shift change setup
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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