Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Great pay
flexible schedules
growth opportunities

Job Description

Eggs Up Grill is a well-established restaurant brand known for delivering genuine, friendly, and authentic hospitality. With a commitment to providing Real Service for Real People, this restaurant creates a welcoming and wholesome dining environment that feels like home to every guest. Positioned as a cornerstone of the community, Eggs Up Grill is dedicated to serving not just food but memorable experiences that cultivate a sense of belonging and warmth for each diner. The company prides itself on a vibrant, guest-obsessed culture, where employees support one another to achieve collective success in an energetic and fast-paced atmosphere. By fostering a friendly and collaborative work environment, Eggs Up Grill offers an excellent opportunity for career growth and personal development within the hospitality industry.

The role of Host/Hostess at Eggs Up Grill is vital, as this professional is often the first and last point of contact for guests, effectively becoming the face of the restaurant. The Host/Hostess plays a crucial part in setting the tone for a positive dining experience, welcoming guests with warmth, directing seating, and ensuring guests are comfortable throughout their visit. This position demands someone who thrives in a dynamic setting, possesses excellent communication skills, and is passionate about delivering extraordinary customer service. The Host/Hostess not only manages the floor efficiently by coordinating with servers and managers but also handles special requests and to-go orders, ensuring that every guest's needs are met promptly and with care.

Working hours for this role are from 6:00 AM to 2:00 PM, which means candidates should be prepared for early shifts. The position promises a variety of benefits, including competitive pay, flexible scheduling options, and ample opportunities for upward mobility within the company. Candidates who excel in this role often find themselves growing with the brand and taking on new challenges in different facets of the restaurant's operations. If you are someone who enjoys engaging with people, values teamwork, and is eager to contribute to an inclusive and supportive environment, the Host/Hostess position at Eggs Up Grill offers a fulfilling and rewarding career path.

Job Requirements

  • Ability to communicate in English (speak, read, and write)
  • Basic computer skills
  • Ability to work in a high-volume, fast-paced environment

Job Qualifications

  • Ability to communicate in English (speak, read, and write)
  • Basic computer skills
  • Ability to work in a high-volume, fast-paced environment

Job Duties

  • Understand our guest-obsessed culture and do whatever it takes to create a positive and memorable guest experience
  • Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
  • Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated
  • Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service
  • Manage to-go orders
  • Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues plus one to ensure overall guest satisfaction

Job Criteria

Experience

No experience required


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