Job Overview
Compensation
Hourly
Range $11.25 - $15.75
Benefits
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
team events
Health Insurance
Retirement Plan
Job Description
Our esteemed client operates a lively and welcoming restaurant known for its exceptional customer service and vibrant dining atmosphere. This establishment prides itself on delivering memorable dining experiences through attentive staff and a comfortable environment. The team is committed to maintaining high standards of hospitality, ensuring every guest feels valued and well cared for from the moment they arrive to their departure. This restaurant is positioned as a warm and inviting destination for locals and visitors alike, emphasizing teamwork, guest satisfaction, and a positive work culture. It is an ideal setting for individuals passionate about the foodservice industry and eager to contribute to a friendly and efficient dining experience.
The role offered is for a Guest Host, a pivotal position within the restaurant that focuses on greeting guests warmly, managing the flow of diners, and facilitating smooth seating arrangements. The Guest Host acts as the first point of contact, setting the tone for the customer experience and ensuring that all guests feel welcomed and comfortable. This in-person role requires excellent communication and interpersonal skills, as well as the ability to manage multiple tasks efficiently during busy times. The Guest Host will also interact with technology through the NoWait App to organize waitlists and notify guests when tables become available. Other responsibilities include maintaining the presentation of the dining area and coordinating with the serving staff to enhance the overall service delivery. This role typically operates in a dynamic, fast-paced environment and is well suited for those who enjoy working closely with people, possess strong organizational skills, and appreciate the nuances of customer service in a restaurant setting. The position offers an excellent opportunity for individuals to develop their hospitality skills and gain valuable experience in the restaurant industry. Employment type and salary details can be discussed upon application and interview, with the potential for career growth and advancement within the company.
The role offered is for a Guest Host, a pivotal position within the restaurant that focuses on greeting guests warmly, managing the flow of diners, and facilitating smooth seating arrangements. The Guest Host acts as the first point of contact, setting the tone for the customer experience and ensuring that all guests feel welcomed and comfortable. This in-person role requires excellent communication and interpersonal skills, as well as the ability to manage multiple tasks efficiently during busy times. The Guest Host will also interact with technology through the NoWait App to organize waitlists and notify guests when tables become available. Other responsibilities include maintaining the presentation of the dining area and coordinating with the serving staff to enhance the overall service delivery. This role typically operates in a dynamic, fast-paced environment and is well suited for those who enjoy working closely with people, possess strong organizational skills, and appreciate the nuances of customer service in a restaurant setting. The position offers an excellent opportunity for individuals to develop their hospitality skills and gain valuable experience in the restaurant industry. Employment type and salary details can be discussed upon application and interview, with the potential for career growth and advancement within the company.
Job Requirements
- Previous restaurant experience preferred
- ability to read and understand simple instructions
- ability to write simple correspondence
- ability to effectively present information to guests and other team members
- must have exceptional hygiene and grooming habits
Job Qualifications
- Previous restaurant experience preferred
- ability to read and understand simple instructions
- ability to write simple correspondence
- ability to effectively present information to guests and other team members
- must have exceptional hygiene and grooming habits
Job Duties
- Warmly greet all guests upon their arrival
- open the front door for guests entering or leaving the restaurant when possible
- inspect tables for proper presentation
- when the restaurant is on a wait for tables, record the guest's information in the NoWait App and provide the guest with an estimated wait time
- notify guests via the NoWait App when their table is ready
- accommodate special seating requests whenever possible
- make friendly conversation with guests as you walk them to their table
- upon seating, offer guests a menu and inform them of the server's name
- handle food: chips and salsa
- thank guests as they leave and invite them to return
- attend all scheduled team member meetings
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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