Job Overview
Compensation
Hourly
Exact $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Uniform allowance
Job Description
Loews Regency New York Hotel is a distinguished luxury hotel located in the heart of midtown Manhattan. With a rich legacy of over 50 years, this iconic hotel is known for its seamless blend of classic Art Deco design and modern sophistication, creating an unrivaled setting that embodies elegance and comfort. As a premier luxury destination on Park Avenue, Loews Regency caters to discerning travelers who seek impeccable service, refined amenities, and a vibrant cultural neighborhood experience. The hotel's commitment to excellence is reflected not just in its stunning architecture and luxurious accommodations but also in its dedication to providing guests with personalized, memorable stays through expert hospitality and attention to detail.
The position offered is a key supervisory role within the hotel's dining services, focusing on maintaining the exceptional service standards that Loews Regency is renowned for. This role involves managing and overseeing restaurant activities, particularly in the absence of the Manager, to ensure smooth operations and an elevated guest experience. The supervisor will handle the reservation book meticulously, coordinating guest seating efficiently while maintaining guest history files to enhance the personalized service for repeat customers.
A major part of the job is to supervise and assign dining room tasks, inspect service areas for cleanliness and readiness before meal periods, and ensure that all side work is completed satisfactorily. The role demands a proactive approach to guest relations, including greeting guests warmly, managing table assignments based on availability and guest needs, and assisting with seating and menu presentation. Monitoring the dining room's appearance and resolving any deficiencies swiftly is vital to uphold the hotel's high standards.
This supervisory position also requires direct involvement with the dining staff, supporting servers and assistants to achieve service excellence. Post-meal responsibilities include assigning side work and ensuring all dining areas are returned to a state of readiness for upcoming service periods. The role calls for strong leadership, teamwork, and communication skills, as the supervisor promotes cooperation among team members and promptly reports significant or unusual issues to the appropriate management personnel.
At Loews Regency New York Hotel, the dining supervisor is expected to demonstrate professionalism through appearance and behavior, comply with safety procedures, participate in training sessions, and adhere strictly to hotel policies and regulations. The wage for this position is set at $25.00 per hour, reflecting the level of experience and expertise required to maintain the hotel's reputation for superior guest service and operational excellence. This role offers an enriching opportunity to be part of a prestigious and historic hotel, where every employee contributes significantly to the luxurious ambiance and outstanding guest satisfaction.
The position offered is a key supervisory role within the hotel's dining services, focusing on maintaining the exceptional service standards that Loews Regency is renowned for. This role involves managing and overseeing restaurant activities, particularly in the absence of the Manager, to ensure smooth operations and an elevated guest experience. The supervisor will handle the reservation book meticulously, coordinating guest seating efficiently while maintaining guest history files to enhance the personalized service for repeat customers.
A major part of the job is to supervise and assign dining room tasks, inspect service areas for cleanliness and readiness before meal periods, and ensure that all side work is completed satisfactorily. The role demands a proactive approach to guest relations, including greeting guests warmly, managing table assignments based on availability and guest needs, and assisting with seating and menu presentation. Monitoring the dining room's appearance and resolving any deficiencies swiftly is vital to uphold the hotel's high standards.
This supervisory position also requires direct involvement with the dining staff, supporting servers and assistants to achieve service excellence. Post-meal responsibilities include assigning side work and ensuring all dining areas are returned to a state of readiness for upcoming service periods. The role calls for strong leadership, teamwork, and communication skills, as the supervisor promotes cooperation among team members and promptly reports significant or unusual issues to the appropriate management personnel.
At Loews Regency New York Hotel, the dining supervisor is expected to demonstrate professionalism through appearance and behavior, comply with safety procedures, participate in training sessions, and adhere strictly to hotel policies and regulations. The wage for this position is set at $25.00 per hour, reflecting the level of experience and expertise required to maintain the hotel's reputation for superior guest service and operational excellence. This role offers an enriching opportunity to be part of a prestigious and historic hotel, where every employee contributes significantly to the luxurious ambiance and outstanding guest satisfaction.
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory role within a restaurant or hotel setting
- Ability to operate reservation systems and maintain accurate records
- Excellent interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Commitment to hotel grooming and uniform standards
- Compliance with hotel safety and emergency procedures
Job Qualifications
- Experience in restaurant supervision or hospitality management
- Strong organizational and communication skills
- Ability to manage reservations and guest seating efficiently
- Knowledge of guest service standards and etiquette
- Leadership skills to manage and motivate dining staff
- Attention to detail in maintaining cleanliness and order
- Ability to work in a fast-paced luxury hotel environment
Job Duties
- Supervises restaurant activities in absence of Manager
- Controls reservation book, accepts reservations and enters them accurately into the record
- Maintains guest history files and uses information to enhance repeat guests experience
- Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
- Maintains guest records to record arrival, cover count, seat assignment, turnover, availability
- Inspects menus to ensure cleanliness and acceptability
- Greets guests in a polite professional manner
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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