Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement plan options
Professional development opportunities
Job Description
This job opportunity is with a customer-focused restaurant that prides itself on delivering exceptional dining experiences. As a key part of the hospitality team, the restaurant emphasizes customer satisfaction through personalized service, a welcoming environment, and impeccable attention to detail. The establishment values employees who can effectively communicate with guests, manage payment transactions with accuracy, and work collaboratively with other service personnel to maintain a smooth and enjoyable dining atmosphere for customers. This role is essential to ensuring guests feel valued from the moment they arrive, setting the tone for a positive restaurant experience.
The role of a Host/Ho... Show More
The role of a Host/Ho... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience desired
- Basic math skills for cash handling
- Excellent communication skills
- Ability to work flexible hours including nights, weekends, and holidays
- Physical stamina to stand and walk for extended periods
- Compliance with local health and safety regulations
Job Qualifications
- Must be able to observe and differentiate between monetary denominations
- Ability to communicate with guests effectively
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and or operate in work area
- Must be able to observe and ensure product is prepared and presented to company requirements
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Job Duties
- Greets and welcomes all customers immediately upon arrival and verifies number in their party
- Determines special needs such as high chairs and special menus
- Collects payment from customers immediately in accordance with established cash handling procedures
- Inquires about food and service satisfaction and handles customer complaints and suggestions appropriately
- Seats customers at tables and booths appropriate for their needs and those of the restaurant and introduces feature of the day
- Keeps hostess area stocked and clean including to-go items and bakery products
- Handles incoming telephone calls immediately and takes to-go orders as appropriate
- Maintains proper supply of clean menus
- Periodically supplies customers with initial beverage suggestions and provides beverages order and refills
- Assists service personnel in cleaning and setting tables
- Resolves complaints as he or she becomes aware of them notifying the manager of any complaints received
- Assists other service personnel as needed
Job Location
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