Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid holidays
401(k) plan with matching funds
Employee Discounts
Job Description
The Gwen is a distinguished hospitality establishment nestled in the heart of downtown Chicago, rooted deeply in the rich history and heritage of the city dating back to the 1930s. This luxury hotel and restaurant draws inspiration from Chicago's golden era, marked by the 1933 World's Fair and the thriving culture of speakeasies and gangsters that characterized the city's vibrant social scene during that time. The establishment proudly features a historic façade created by Gwen Lux in 1928, a notable female sculptor who made significant contributions to a predominantly male-dominated design field in Chicago. The Gwen serves as both a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to stand and walk for extended periods
- Excellent interpersonal and communication skills
- Availability to work flexible hours including evenings, weekends and holidays
- Ability to maintain a professional appearance and demeanor
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Job Qualifications
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to remember, recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Location
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