Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Benefits

opportunities for professional growth
Dynamic and friendly work environment
Hands-on training and development
Employee Discounts
flexible scheduling options
Supportive management team
potential for career advancement

Job Description

City Tap Fort Point, LLC is a well-established dining destination located in the vibrant city of Boston, Massachusetts. Known for its contemporary atmosphere and commitment to excellent customer service, City Tap Fort Point offers guests a memorable dining experience featuring an array of craft beers, carefully curated wine selections, and a menu that blends comfort foods with innovative flavors. The restaurant prides itself on combining a welcoming, energetic environment with top-notch hospitality, making it a favored spot for both locals and visitors seeking a casual yet sophisticated place to dine.

As a part of the City Tap Fort Po... Show More

Job Requirements

  • No prior experience or training required
  • Valid RAMP/TIPS certification recommended
  • Ability to stand and walk regularly
  • Ability to lift and/or move up to 10 pounds
  • Strong communication skills
  • Friendly and professional demeanor
  • Ability to multitask in a fast-paced environment
  • Willingness to attend trainings and meetings
  • Ability to work as part of a team
  • Commitment to excellent customer service

Job Qualifications

  • Demonstrate continuous learning by seeking feedback
  • Competent in required job skills and knowledge
  • Demonstrate use of technology skills
  • Identify and resolve problems in timely manner
  • Provide prompt customer service
  • Communicate clearly and persuasively
  • Work with integrity and ethical principles
  • Follow organizational policies and procedures
  • Dress appropriately for the position
  • Maintain customer satisfaction through sales skills
  • Be consistently punctual and dependable
  • Complete work in a timely manner
  • Observe safety and security procedures

Job Duties

  • Take thorough reservations using Open Table
  • Answer phones and relay messages efficiently
  • Greet guests with hospitality, lead them to tables, pull out chairs, and provide menus
  • Ensure menus are clean and current
  • Maintain professionalism and friendliness
  • Acknowledge guests as they leave
  • Act as liaison between kitchen and dining room
  • Operate cash register as needed
  • Attend required trainings and meetings
  • Deliver exceptional hospitality and food service experience

Job Location

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