Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Training and development opportunities
Team-oriented work environment
Job Description
This role is offered by a reputable establishment in the hospitality sector, specifically a restaurant, that is dedicated to providing exceptional customer service and ensuring a welcoming atmosphere for all patrons. The company prides itself on delivering quality dining experiences through attentive service, pristine environments, and a customer-first approach. Known for its warm ambiance and commitment to high standards, the restaurant values team collaboration and strives to create a satisfying work environment for its employees. As a key part of the front-of-house team, this position plays a crucial role in shaping the first impression guests have of the restaurant, thus... Show More
Job Requirements
- Must be able to observe and differentiate between monetary denominations
- Ability to communicate with guests
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and/or operate in work area
- Must be able to observe and ensure product is prepared and presented to company requirements
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Job Qualifications
- Must be able to observe and differentiate between monetary denominations
- Ability to communicate effectively with guests
- Flexible and reliable
- Team player
- Sufficient mobility to move and operate efficiently in the work area
- Ability to observe and ensure product is prepared and presented to company requirements
- Must meet all applicable state, county, or municipal regulations pertaining to health risks related to food handling
Job Duties
- Greets and welcomes all customers immediately upon arrival and verifies number in their party
- Determines special needs such as high chairs or special menus
- Collects payment from customers immediately in accordance with established cash handling procedures
- Inquires about food and service satisfaction and handles customer complaints and suggestions appropriately
- Seats customers at tables or booths appropriate for their needs and those of the restaurant
- Introduces feature of the day
- Keeps hostess area stocked and clean including to-go items and bakery products
- Handles incoming telephone calls promptly and takes to-go orders as appropriate
- Maintains proper supply of clean menus
- Periodically provides customers with initial beverage suggestions and provides beverage orders and refills
- Assists service personnel in cleaning and setting tables
- Resolves complaints as they arise and notifies manager of any complaints received
- Assists other service personnel as needed
Job Location
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