Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global provider of innovative food and beverage services for travelers across airports, travel plazas, and other transportation venues. With a commitment to enhancing the travel experience, HMSHost operates a diverse portfolio of restaurants, bars, and retail establishments featuring some of the world's most recognizable brands. Established with a mission to surpass customer expectations, HMSHost fosters a dynamic work environment that values teamwork, dedication, and exceptional service standards. The company's expansive reach and dedication to quality make it a desirable workplace for individuals who are passionate about hospitality and eager to build a rewarding career in the... Show More
Job Requirements
- Customer service and cash handling experience preferred
- excellent organization skills
- ability to read and interpret restaurant's seating chart
- ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- ability to bend, twist, and stand to perform normal job functions
- requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Job Qualifications
- Customer service experience preferred
- cash handling experience preferred
- excellent organization skills
- ability to read and interpret restaurant's seating chart
- demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- ability to bend, twist, and stand to perform normal job functions
- ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Job Duties
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
- records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- maintains and updates restaurant seating charts
- proper set up and maintenance of the dining room areas before serving
- assists with maintaining sufficient stock of roll up silverware for the incoming shift
- seats guests and advises them on menus and beverage choices based on required in-depth knowledge
- oversees the delivery and servicing of food and beverages
- liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
- performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
- patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
- performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt and pepper, sugar, napkins, ketchup and mustard bottles)
Job Location
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