Host/Hostess

Honolulu, HI, US|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Generous Paid Time Off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company match

Company paid life insurance

Tuition Reimbursement

Employee assistance program

training and career growth opportunities

Referral program

Job Description

HMSHost is a leading global provider of restauran and retail services for travelers at airports worldwide. With a strong reputation for exceptional customer service and a commitment to creating a welcoming dining environment, HMSHost operates numerous food and beverage outlets in major airports, delivering quality experiences tailored to the needs of busy travelers. As a well-established company in the hospitality sector, HMSHost values employee growth and offers a dynamic work environment designed to cultivate skills and encourage career advancement. They emphasize teamwork, customer satisfaction, and operational efficiency, making them an employer of choice in the hospitality industry.

The Ho... Show More

Job Requirements

High school diploma or equivalent preferred
Customer service and cash handling experience preferred
Excellent communication skills
Ability to stand and walk for extended periods
Basic math skills for cash handling
Ability to work flexible hours including weekends and holidays
Must be reliable and punctual

Job Qualifications

Customer service and cash handling experience preferred
Excellent organization skills
Ability to read and interpret restaurant seating chart
Demonstrates ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Ability to bend, twist, and stand to perform normal job functions
Requires ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Job Duties

Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
Maintains and updates restaurant seating charts
Proper set up and maintenance of the dining room areas before serving
Assists with maintaining sufficient stock of roll up silverware for the incoming shift
Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
Oversees the delivery and servicing of food and beverages
Liaises between kitchen staff and floor staff to ensure the guests experience meets concept and company standards
Performs the tasks of the cashier and or bus person as required including cashing out guests checks to speed up service
Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt and pepper, sugar, napkins, ketchup and mustard bottles)

Job Location

You may be also interested in: