Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $12.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Uniform allowance
Paid training
Team-oriented work environment
Job Description
Reveille Management LLC is an independently owned and operated franchisee of Denny's, one of America's most beloved and longest-standing casual dining restaurant chains. With a presence in multiple states including Indiana, New York, Ohio, Kentucky, and Illinois, Reveille Management LLC operates numerous Denny's restaurant locations, consistently delivering quality food, exceptional service, and a welcoming atmosphere to its guests. Denny's has a rich history dating back over six decades and is renowned for being a 24/7 family-friendly diner offering classic American breakfast, lunch, and dinner menus to an extensive customer base. The company prides itself on upholding Denny's brand standards while... Show More
Job Requirements
- Ability to raise a tray weighing up to 25 lbs
- Ability to bend, stoop, reach, wipe, lift, and grasp
- Sufficient mobility to move and operate in work area
- Ability to stand and walk during entire shift
- Ability to hear well in a loud environment to respond to employee and guest needs
- Possession of basic math skills (add, subtract, multiply and divide)
- Meet all state, county or municipal regulations pertaining to health risk concerns about food handling
- Ability to observe and differentiate between monetary denominations
- Ability to operate point of sale system
- Ability to work around potentially hazardous chemicals
Job Qualifications
- Ability to communicate effectively in English, both orally and in writing
- Excellent guest service skills
- Ability to work in a team environment
- Must be dependable and able to learn basic tasks and follow instructions
- Ability to meet Denny's uniform and grooming standards and maintain them throughout the shift
- Ability to work flexible schedule, including holidays, nights and weekends
- Must be able to pass all required tests and training requirements for the position
- Must place a value on diversity and show respect for others
Job Duties
- Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
- Demonstrate a sense of urgency and meet service cycle timing standards
- Seat guests at clean, dry tables utilizing proper seating rotation
- Determine and provide for any special needs of guests
- Maintain guest waiting list and adhere to proper seating order procedures
- Describe promotions and suggestively sell while seating guests
- Take initial beverage orders
- Attend to any other guest needs during the entire dining experience as warranted
- Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
- Use proper telephone etiquette
- Enter and deliver "To Go" orders correctly
- Address complaints promptly in a courteous manner and notify the supervisor of any issues
- Assist service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assist other team members without being asked
- Maintain proper supply of clean menus
- Lift and carry supplies and equipment up to 30 lbs
- Demonstrate knowledge of station and floor breakdowns
- Possess strong product and menu knowledge
- Maintain foyer area of restaurant to be clean, organized and inviting to guests
- Complete all required side-work, including deep cleaning assignments
- Adhere to Denny's Brand Standards and internal policies and procedures
- Provide courteous service and be cordial to all team members and guests
Job Location
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