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Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $12.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Uniform allowance
Paid training
Team-oriented work environment

Job Description

Reveille Management LLC is an independently owned and operated franchisee of Denny's, one of America's most beloved and longest-standing casual dining restaurant chains. With a presence in multiple states including Indiana, New York, Ohio, Kentucky, and Illinois, Reveille Management LLC operates numerous Denny's restaurant locations, consistently delivering quality food, exceptional service, and a welcoming atmosphere to its guests. Denny's has a rich history dating back over six decades and is renowned for being a 24/7 family-friendly diner offering classic American breakfast, lunch, and dinner menus to an extensive customer base. The company prides itself on upholding Denny's brand standards while... Show More

Job Requirements

  • Ability to raise a tray weighing up to 25 lbs
  • Ability to bend, stoop, reach, wipe, lift, and grasp
  • Sufficient mobility to move and operate in work area
  • Ability to stand and walk during entire shift
  • Ability to hear well in a loud environment to respond to employee and guest needs
  • Possession of basic math skills (add, subtract, multiply and divide)
  • Meet all state, county or municipal regulations pertaining to health risk concerns about food handling
  • Ability to observe and differentiate between monetary denominations
  • Ability to operate point of sale system
  • Ability to work around potentially hazardous chemicals

Job Qualifications

  • Ability to communicate effectively in English, both orally and in writing
  • Excellent guest service skills
  • Ability to work in a team environment
  • Must be dependable and able to learn basic tasks and follow instructions
  • Ability to meet Denny's uniform and grooming standards and maintain them throughout the shift
  • Ability to work flexible schedule, including holidays, nights and weekends
  • Must be able to pass all required tests and training requirements for the position
  • Must place a value on diversity and show respect for others

Job Duties

  • Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
  • Demonstrate a sense of urgency and meet service cycle timing standards
  • Seat guests at clean, dry tables utilizing proper seating rotation
  • Determine and provide for any special needs of guests
  • Maintain guest waiting list and adhere to proper seating order procedures
  • Describe promotions and suggestively sell while seating guests
  • Take initial beverage orders
  • Attend to any other guest needs during the entire dining experience as warranted
  • Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
  • Use proper telephone etiquette
  • Enter and deliver "To Go" orders correctly
  • Address complaints promptly in a courteous manner and notify the supervisor of any issues
  • Assist service personnel in providing beverage orders and refills and clearing and setting tables
  • Willingly assist other team members without being asked
  • Maintain proper supply of clean menus
  • Lift and carry supplies and equipment up to 30 lbs
  • Demonstrate knowledge of station and floor breakdowns
  • Possess strong product and menu knowledge
  • Maintain foyer area of restaurant to be clean, organized and inviting to guests
  • Complete all required side-work, including deep cleaning assignments
  • Adhere to Denny's Brand Standards and internal policies and procedures
  • Provide courteous service and be cordial to all team members and guests

Job Location

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