Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral Bonus Program
Job Description
HMSHost is a leading global provider of food and beverage services for travelers, with operations in airports, rest stops, and toll plazas worldwide. Known for delivering exceptional guest experiences, HMSHost combines innovation, dedication, and a customer-first approach to create memorable dining moments in busy travel environments. As part of a dynamic and supportive team, employees at HMSHost benefit from a culture that values growth and professional development, while enjoying extensive benefits and opportunities to advance their careers within the hospitality industry. The company prides itself on its commitment to diversity, equal opportunity employment, and fostering a professional atmosphere that encourages... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous retail or hospitality experience a plus
- Ability to stand and walk for extended shifts
- Strong communication skills
- Ability to multitask efficiently in a fast-paced environment
- Demonstrated customer service skills
- Legal authorization to work in the country
- Willingness to adhere to company policies and procedures
Job Qualifications
- Customer service experience
- Cash handling experience
- Excellent organizational skills
- Ability to read and interpret restaurant seating charts
- Friendly and enthusiastic interpersonal skills
- Ability to communicate effectively with customers and coworkers
- Physical stamina to bend, twist, and stand for extended periods
- Basic comprehension of instructions and policy documents
- Ability to work well in a team environment
Job Duties
- Greet guests warmly and seat them at appropriate tables
- Record customer reservations and seating times accurately
- Maintain and update restaurant seating charts
- Set up and maintain dining room areas before service
- Assist in maintaining stock of roll-up silverware
- Advise guests on menu and beverage choices based on in-depth knowledge
- Oversee delivery and servicing of food and beverages
- Liaise between kitchen and floor staff to ensure guest satisfaction
- Perform cashier duties including cashing out guest checks
- Follow HMSHost cash handling policies and maintain cash security
- Patrol assigned station to refill water and coffee, and remove service items
- Perform additional team duties during downtime such as rolling silverware and cleaning
- Expedite food orders and prepare To-go food areas as needed
Job Location
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