Host/Hostess

Washington, DC, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $20.00

Benefits

subsidized health insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Life insurance

hospital indemnity

accident insurance

critical illness insurance

Flexible Spending Account (FSA)

401k with employer match

Paid Time Off

Job Description

Our restaurant is a vibrant and welcoming dining establishment known for its commitment to providing exceptional guest experiences through delectable cuisine and attentive service. Situated in a bustling community, we take pride in fostering a warm and inviting atmosphere where guests can gather to enjoy memorable meals in a comfortable setting. Our team is dedicated to maintaining the highest standards of hospitality and teamwork, ensuring every visit exceeds expectations. As a reputable restaurant, we value professionalism, a positive attitude, and an eagerness to contribute to our success in a fast-paced environment.

We are currently seeking an organized, personable, and enth... Show More

Job Requirements

Prior food and beverage industry experience preferred
Prior guest relations training
Strong written and verbal communication skills
Positive, upbeat attitude and personality
Punctuality and reliable attendance
Strong interpersonal skills and the ability to work well with co-workers and the public
Ability to read, write, speak and understand the English language in order to communicate with guests and other team members
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
Must be willing to work flexible hours such as mornings, nights, weekends and holidays

Job Qualifications

Prior food and beverage industry experience preferred
Prior guest relations training
Strong written and verbal communication skills
Positive, upbeat attitude and personality
Punctuality and reliable attendance
Strong interpersonal skills and the ability to work well with co-workers and the public
Ability to read, write, speak and understand the English language in order to communicate with guests and other team members
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
Must be willing to work flexible hours such as mornings, nights, weekends and holidays

Job Duties

Ensure the proper setup of dining room
Promptly greet guests and patrons personally as they enter the establishment
Escort guests and patrons to their table
Present menus, make recommendations and take orders if necessary
Ensure dining room seating is controlled and that there is server parity in number of tables
Liaise between staff and guests to ensure guest needs, as well as expectations are exceeded
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation upon departure
Answer telephones using appropriate etiquette
Accept to-go orders over the telephone
Receive and record dining reservations on the telephone
Efficiently and effectively resolve any issues to the guest's satisfaction
Ensure neatness and cleanliness of stations
Assist other food and beverage staff when necessary
Ensure personal appearance is neat and professional
Comply with quality assurance expectations and standards
Follow all company safety and security policies and procedures
Bus tables and assist with processing dirty dishes if necessary
Clean all front of the house areas including windows, light fixtures and entrance as assigned
Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned

Job Location

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