Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
50% dining privilege
Medical Coverage
Prescription coverage
Employee assistance program (EAP)
Tuition Discount Program through Arizona Global Campus
Job Description
Miller's Ale House is a well-established hospitality company known for its vibrant and welcoming environment, providing guests with memorable dining experiences. As a popular restaurant chain, it prides itself on delivering exceptional service and quality food in a fun and lively atmosphere. Miller's Ale House values authenticity, integrity, and a passion for excellence, making it an attractive workplace for individuals who thrive in a dynamic team-oriented setting. With a focus on fostering a positive and inclusive workplace culture, the company ensures that every team member is encouraged to bring their unique personality and energy to the role, contributing to the distinctive spirit that defines Miller's Ale House.Show More
The role of Host/Hostess at Miller's Ale House is critical, as it is often the first point of contact for guests visiting the restaurant. This position plays a vital role in setting the tone for the guest experience, ensuring that each visitor feels welcomed and attended to from the moment they enter. The Host/Hostess manages guest seating arrangements, balances server workloads, and supports the front-of-house team to maintain an efficient and seamless dining operation. Responsibilities also include maintaining a clean and organized entrance area, managing wait times, answering phone calls with professionalism, and ensuring health and safety standards are upheld throughout the shift.
This employment opportunity is typically offered on an hourly part-time or full-time basis, with wages ranging from $14.00 to $18.00 per hour depending on experience and scheduling. Employees at Miller's Ale House enjoy various benefits, including 50% dining privileges, medical and prescription coverage eligibility, access to an Employee Assistance Program (EAP), and participation in a Tuition Discount Program through Arizona Global Campus. The company emphasizes collaboration, effective communication, and continuous support among team members to create a positive working environment where employees feel valued and motivated to deliver exceptional service consistently. If you are energetic, friendly, and passionate about creating outstanding guest experiences, this role offers a rewarding career path in the thriving hospitality industry.Show Less
This employment opportunity is typically offered on an hourly part-time or full-time basis, with wages ranging from $14.00 to $18.00 per hour depending on experience and scheduling. Employees at Miller's Ale House enjoy various benefits, including 50% dining privileges, medical and prescription coverage eligibility, access to an Employee Assistance Program (EAP), and participation in a Tuition Discount Program through Arizona Global Campus. The company emphasizes collaboration, effective communication, and continuous support among team members to create a positive working environment where employees feel valued and motivated to deliver exceptional service consistently. If you are energetic, friendly, and passionate about creating outstanding guest experiences, this role offers a rewarding career path in the thriving hospitality industry.Show Less
Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows company policies including clocking in and out
- Shows a warm, upbeat, and energetic demeanor to guests
- Greets and acknowledges guests promptly
- Rotates seating assignments for balanced server workload
- Supports front of house team members promptly
- Maintains a neat and organized workstation and entrance area
- Completes opening and closing sidework charts
- Ensures restrooms are clean, tidy, and stocked
- Communicates effectively with team and management
- Notifies management immediately of potential guest or team issues
- Washes hands every 20 minutes throughout the shift maintaining sanitation
- Works with team members to ensure safety and sanitation protocols are followed
- Supports other front-of-house functions recognizing impact on guest experience
Job Qualifications
- Minimum age of 18 years unless otherwise dictated by state law
- Basic reading and handwriting skills with the ability to operate front door seating software
- Strong communication skills and ability to work independently and within a team
- Friendly disposition and attentiveness to guests
- Ability to multitask in a fast-paced environment
- Willingness to complete all tasks that ensure exceptional guest experiences
- Ability to positively communicate with team members and management
Job Duties
- Greet guests in a warm and friendly manner acknowledging all guests within five feet
- Seat guests based on seating preference when possible
- Rotate seating with different servers to ensure even workloads and prompt service
- Provide departing guests with a warm salutation thanking them for their visit and inviting them to return
- Support service team members in bussing dishes, sanitizing, and resetting tables as needed
- Manage the placement of guests within the entrance area to enhance guest experience and safety
- Answer incoming restaurant calls in a friendly, professional manner
Job Location
Loading...
You may be also interested in:
Similar Jobs