Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $18.00
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Benefits

Competitive wages
flexible scheduling
opportunities for growth
Positive work environment
Training and Development
Employee Discounts
team-oriented culture

Job Description

This opportunity comes from a thriving restaurant known for its commitment to excellent customer service and a welcoming atmosphere. The establishment prides itself on delivering memorable dining experiences through its attentive staff and quality food offerings. As a host or hostess here, you are joining a dynamic team dedicated to hospitality that exceeds guest expectations. The restaurant operates in a fast-paced environment where teamwork, communication, and positive attitudes are essential for success. Employees are encouraged to engage warmly with guests, creating a friendly environment that invites repeat visits and strong community relations. The role is a full-time position with shifts... Show More

Job Requirements

  • Must possess a positive attitude and smile
  • Have a desire to help out where needed and work as part of a team
  • Be able to assist guests and possess great guest relations skills
  • Excellent verbal communication and interpersonal skills
  • Be able to work positively under pressure in a fast paced time sensitive restaurant environment
  • Understand the importance of adhering to high customer service standards
  • Maintain excellent knowledge about menu items and ingredients
  • Proficient in the use of Aloha point-of-sale (POS) terminals
  • Excellent critical thinking and time management skills
  • Must be able to communicate clearly with managers, kitchen, sushi bar and dining room personnel
  • Be willing to follow direction and ask questions for clarification if needed
  • Work hard to resolve any complaints regarding food or service
  • Ability to stand/walk and stay focused and alert for extended periods of time
  • Must have the physical abilities to carry out the functions of the job descriptions
  • Flexibility to work a variety of shifts

Job Qualifications

  • Positive attitude and smile
  • Desire to help out where needed and work as part of a team
  • Ability to assist guests and possess great guest relations skills
  • Excellent verbal communication and interpersonal skills
  • Ability to work positively under pressure in a fast paced time sensitive restaurant environment
  • Knowledge about menu items and ingredients
  • Proficient in the use of Aloha point-of-sale (POS) terminals
  • Excellent critical thinking and time management skills
  • Ability to communicate clearly with managers, kitchen, sushi bar and dining room personnel
  • Willingness to follow direction and ask questions for clarification if needed
  • Works hard to resolve any complaints regarding food or service

Job Duties

  • Welcoming and escorting guests to tables and provide menus
  • Managing the wait list
  • Answering telephone and directing calls
  • Place walk-in/call-in take out orders
  • May prepare beverages and expedite food orders if necessary
  • May collect payment from customers
  • Address complaints of patrons and or communicating guest's concerns to the manager as appropriate
  • Ensures that take-out orders are complete and food looks appealing before being delivered to a guest
  • Ensures that all food is delivered to guest in a timely manner
  • Maintains knowledge of all table numbers
  • Performs opening, running, and closing duties
  • Other duties as requested by manager

Job Location

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