Host/Hostess

Palm Beach Gardens, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $11.00 - $16.00

Benefits

Flexible Schedule

opportunities for personal development

Team-oriented work environment

Employee Discounts

Training and development programs

supportive management

Positive and energetic workplace atmosphere

Job Description

This contemporary, high-volume restaurant prides itself on delivering exceptional dining experiences by combining a vibrant, energetic atmosphere with the highest standards of customer care. Known for its commitment to quality service and passion for food, the establishment fosters a welcoming ambiance for both guests and employees, positioning itself as a leader in the hospitality industry. The restaurant offers flexible scheduling options, including full-time and part-time positions, to accommodate various lifestyles and commitments, ensuring a dynamic, adaptable team ready to meet the demands of a bustling service environment.

The role of Host/Hostess is integral to the smooth operation of the restauran... Show More

Job Requirements

Maintains a high customer awareness by approaching your job with the customers always in mind
Is financially aware of costs involved in the operations and are responsible to control costs
Is motivated and committed to your personal development approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance
Is adaptable responding quickly and positively to changing requirements which may mean getting involved in procedures that are not normally part of your day to day responsibilities
Maintains high level of teamwork by showing cooperation and support to colleagues in the pursuit of department and restaurant goals
To have a positive impact taking personal responsibility and initiative to resolve issues always clearly communicating with both customers and colleagues
Ensures that the quantity of work is sufficiently productive under the normal business levels

Job Qualifications

Good communication and organizational skills
Ability to handle stressful situations and be able to prevent and or handle emergency situations
A cheerful positive attitude when working with a variety of people and be able to work well under pressure
Responsible neat and clean in appearance
Strong communication skills with supervisors and team members
Must be able to read write and speak English

Job Duties

Checks in customers matching with bookings and accepting chance customers if tables are available
Supplies customers with requested information regarding restaurant facilities customer telephones and taxis
Shows customers to their tables and passes responsibility to floor staff
Passes messages to diners
Works with restaurant staff to create a positive dining experience for guests
Greets customers and answers all questions
Alerts team members when tables need attention if they are not present assists them in helping with their tables
Has knowledge of the menu with the ability to make suggestions
Ensures tables are enjoying their meals and takes action to correct any problems
Collects payments from tables
Checks reservations system for any VIPs or special requirements for the day
Performs relay duties in the restaurant
Accepts table changes from supervisors and managers
Processes new bookings amending and canceling bookings as required
Ensures that the reception area is always kept clean and tidy
Communicates all problems and ideas for improvement to management
Communicates and works together with coworkers as a team
Arrives at work for scheduled shifts and is punctual always following company absence lateness procedure if unable to do so
Follows managements instructions and suggestions
Attends meetings training sessions as required by the management team
Cleans tables and removes dishes after the customer leaves or as needed
Carries loads of soiled dirty dishes to the dishwasher to be cleaned
Ensures availability of clean dishes flatware glasses straws napkins and other dining materials
Resets tables when customer leaves for next customer party
Can remain focused and on-task
Sweeps and mops floors even if items are broken or spilled
Performs other job related duties as directed
Works as a team player always and is prepared to be flexible to ensure that operations are always as efficient and profitable as possible

Job Location

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