Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Benefits
competitive hourly wage
Employee meal discounts
flexible scheduling
Training and development opportunities
Supportive team environment
employee recognition programs
Opportunities for advancement
Job Description
Potomac Family Dining Group operates a well-known chain of family-friendly restaurants, distinguished by a commitment to quality dining experiences and exceptional customer service. Among its portfolio is the popular Applebee's brand, a casual dining restaurant renowned for its welcoming atmosphere and diverse menu that caters to a wide range of tastes. As a company, Potomac Family Dining Group upholds strong values centered around community, teamwork, and guest satisfaction, creating an inviting environment for both its customers and employees. The group takes pride in delivering consistent, high-quality service and cuisine, making it a preferred dining destination in its local markets. This... Show More
Job Requirements
- 16+ years old
- friendly and engaging demeanor
- prior work experience preferred
- reading, writing, and verbal communication skills required
- bi-lingual experience a plus
- reliable transportation required
- ability to build relationships
- ability to be a team player
- ability to follow manager instructions and guidance
- ability to communicate and behave professionally at all times
Job Qualifications
- Friendly and engaging demeanor
- 16+ years old
- prior work experience preferred
- reading, writing, and verbal communication skills required
- bi-lingual experience a plus
- reliable transportation required
- ability to build relationships
- ability to be a team player
- ability to follow manager instructions and guidance
- ability to communicate and behave professionally at all times
Job Duties
- Greets and seats all guests in a friendly manner
- assists in maintaining the overall guest flow of the restaurant
- ensures seating service is rotated among server area assignments whenever possible
- opens doors for arriving and departing guests
- remains visible in the front-of-house and faces the main entrance
- occasionally delivers food and drinks to guests when extra assistance is needed
- interacts verbally with all guests creating a friendly and upbeat atmosphere
- completes assigned opening and closing side work as scheduled
- participates in clearing and resetting dining room tables using Applebee's team delivery system
- observes guests, responds to requests, and anticipates guests' needs
- maintains a clean and organized workstation
- explains and demonstrates usage of Tabletop Electronic Devices to guests
- drives sales with suggestive selling
- accommodates any special needs of guests such as booster chairs and high chairs
- manages the waitlist when the restaurant is busy
- may occasionally be scheduled to serve guests in a Carside To-Go or Server role
- fills out feature sheets
- assists in general front-of-house maintenance functions including maintaining restrooms, light cleaning such as dusting fixtures and furniture, washing and wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal
Job Location
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