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Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Benefits

World-Class training designed to inspire and educate
Global opportunities to experience hospitality around the globe with our five incredible brands
comprehensive medical insurance
comprehensive dental insurance
Vision Insurance
family meals shared daily
rewards and recognition for contributions to success
Staff discount across the Azumi group worldwide

Job Description

Zuma is a distinguished contemporary Japanese restaurant collection inspired by the dynamic Izakaya dining style, with locations spanning some of North America’s most iconic cities including Miami, New York, Las Vegas, and Boston. Each venue is recognized as a hallmark in its respective hospitality landscape, showcasing a commitment to excellence and an elevated guest experience. As part of the esteemed Azumi collection, Zuma has cultivated a reputation for delivering exceptional culinary artistry, vibrant atmosphere, and unparalleled service.

At Zuma, the culture is fueled by passion and precision, characterized by a vibrant community atmosphere that revolves around their renowned Robat... Show More

Job Requirements

  • Proven experience as host or similar role in a luxury high-volume restaurant
  • Ability to work flexible hours including evenings weekends and holidays as required
  • Experience working with SevenRooms or other reservation systems preferred
  • Naturally friendly customer-oriented and skilled at creating memorable dining experiences
  • A natural team player who is at home working in sync with a large team
  • A genuine love for culinary experiences and passion for Japanese cuisine

Job Qualifications

  • Proven experience as Host or similar role in a luxury high-volume restaurant
  • Experience working with SevenRooms or other reservation systems preferred
  • Ability to work flexible hours including evenings weekends and holidays as required
  • Naturally friendly customer-oriented and skilled at creating memorable dining experiences
  • A natural team player who is at home working in sync with a large team
  • A genuine love for culinary experiences and passion for Japanese cuisine

Job Duties

  • Welcome guests upon arrival with a friendly greeting and escort them to their designated table ensuring a positive first impression
  • Assist in managing the waitlist and seating chart optimizing table turnover and accommodating guest preferences in the absence of the Maitre D or Reception Manager
  • Provide accurate wait time estimates and manage guest expectations during peak dining hours
  • Handle phone calls and inquiries for guests with to-go orders where applicable special requests and provide general information about the restaurant
  • Maintain a tidy and organized host stand area including menus reservation books and guest amenities
  • Assist with various tasks as needed including seating guests in the bar area helping with coat check and directing guests to restrooms

Job Location

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