Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Benefits
World-Class training designed to inspire and educate
Global opportunities to experience hospitality around the globe with our five incredible brands
comprehensive medical insurance
comprehensive dental insurance
Vision Insurance
family meals shared daily
rewards and recognition for contributions to success
Staff discount across the Azumi group worldwide
Job Description
Zuma is a distinguished contemporary Japanese restaurant collection inspired by the dynamic Izakaya dining style, with locations spanning some of North America’s most iconic cities including Miami, New York, Las Vegas, and Boston. Each venue is recognized as a hallmark in its respective hospitality landscape, showcasing a commitment to excellence and an elevated guest experience. As part of the esteemed Azumi collection, Zuma has cultivated a reputation for delivering exceptional culinary artistry, vibrant atmosphere, and unparalleled service.Show More
At Zuma, the culture is fueled by passion and precision, characterized by a vibrant community atmosphere that revolves around their renowned Robata grills. The restaurant’s core values, such as honor, support, and energy, drive a team-oriented environment where every detail is crafted with care and dedication. Employees at Zuma are not just staff members but integral contributors to a world-renowned brand where excellence in dining is the standard.
The role of a Receptionist at Zuma is pivotal in ensuring that guests receive a warm, welcoming, and seamless introduction to their dining experience. Receptionists act as the face of the restaurant, greeting guests with friendliness and professionalism, managing the flow of arrivals and departures, and creating memorable first impressions. This position demands exceptional communication skills, a friendly and approachable demeanor, and the ability to efficiently manage guest seating and waitlists, especially during peak hours.
In some locations, Receptionists may also be responsible for overseeing the coat check area, contributing to a well-organized and hospitable environment. Practical duties include assisting with phone inquiries, managing to-go orders, handling special requests, and maintaining a tidy host stand area. The role requires flexibility, teamwork, and a genuine passion for hospitality, particularly for Japanese cuisine. The Receptionist not only supports the smooth operation of the front of house but also embodies Zuma’s vibrant and energetic culture, contributing to a dining experience that guests will cherish and remember.
This full-time role is an excellent opportunity for someone who thrives in a fast-paced, high-volume setting and aspires to grow within an internationally recognized hospitality brand. Embracing the values of honor, collaboration, and enthusiasm, the Receptionist helps set the tone for an unforgettable culinary journey every day.Show Less
The role of a Receptionist at Zuma is pivotal in ensuring that guests receive a warm, welcoming, and seamless introduction to their dining experience. Receptionists act as the face of the restaurant, greeting guests with friendliness and professionalism, managing the flow of arrivals and departures, and creating memorable first impressions. This position demands exceptional communication skills, a friendly and approachable demeanor, and the ability to efficiently manage guest seating and waitlists, especially during peak hours.
In some locations, Receptionists may also be responsible for overseeing the coat check area, contributing to a well-organized and hospitable environment. Practical duties include assisting with phone inquiries, managing to-go orders, handling special requests, and maintaining a tidy host stand area. The role requires flexibility, teamwork, and a genuine passion for hospitality, particularly for Japanese cuisine. The Receptionist not only supports the smooth operation of the front of house but also embodies Zuma’s vibrant and energetic culture, contributing to a dining experience that guests will cherish and remember.
This full-time role is an excellent opportunity for someone who thrives in a fast-paced, high-volume setting and aspires to grow within an internationally recognized hospitality brand. Embracing the values of honor, collaboration, and enthusiasm, the Receptionist helps set the tone for an unforgettable culinary journey every day.Show Less
Job Requirements
- Proven experience as host or similar role in a luxury high-volume restaurant
- Ability to work flexible hours including evenings weekends and holidays as required
- Experience working with SevenRooms or other reservation systems preferred
- Naturally friendly customer-oriented and skilled at creating memorable dining experiences
- A natural team player who is at home working in sync with a large team
- A genuine love for culinary experiences and passion for Japanese cuisine
Job Qualifications
- Proven experience as Host or similar role in a luxury high-volume restaurant
- Experience working with SevenRooms or other reservation systems preferred
- Ability to work flexible hours including evenings weekends and holidays as required
- Naturally friendly customer-oriented and skilled at creating memorable dining experiences
- A natural team player who is at home working in sync with a large team
- A genuine love for culinary experiences and passion for Japanese cuisine
Job Duties
- Welcome guests upon arrival with a friendly greeting and escort them to their designated table ensuring a positive first impression
- Assist in managing the waitlist and seating chart optimizing table turnover and accommodating guest preferences in the absence of the Maitre D or Reception Manager
- Provide accurate wait time estimates and manage guest expectations during peak dining hours
- Handle phone calls and inquiries for guests with to-go orders where applicable special requests and provide general information about the restaurant
- Maintain a tidy and organized host stand area including menus reservation books and guest amenities
- Assist with various tasks as needed including seating guests in the bar area helping with coat check and directing guests to restrooms
Job Location
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