Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $27.03 - $33.79
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Benefits

health care
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
work wellness benefits

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences through a diverse portfolio of hotels and resorts. Among its prestigious brands is The Luxury Collection Hotels & Resorts, which features over 120 unique properties in more than 35 countries. These properties range from legendary palaces to remote retreats and timeless modern classics, each embodying the cultural heritage and charm of their respective locales. Marriott International's legacy, dating back to 1906 under the Italian CIGA brand, serves as a foundation of excellence and continuous evolution in luxury travel and hospitality. The company champions inclusivity, valuing the diverse backgrounds and unique talents of its associates, fostering an environment of equal opportunity and mutual respect.

The Luxury Collection Hotel located at 2259 Kalakaua Ave, Honolulu, Hawaii, is seeking part-time, non-management Hosts to join their frontline team. The hourly pay range for this position is $27.03 to $33.79, reflecting Marriott's dedication to rewarding excellent service. This role is essential in creating the first impression for guests as they enter the dining area, setting the tone for their entire experience. As a Host, you will greet guests warmly, determine the size of their party, and escort them to clean and available tables while ensuring the seating arrangements are suitable for all guests, including those with special needs. This position demands attention to detail, as maintaining the cleanliness of menus, place settings, and dining areas is integral to upholding the brand's high standards.

Performance in this role requires vigilance in monitoring the dining rooms for seating availability, service quality, guest safety, and overall well-being. The Host is responsible for ensuring that guests have all necessary items such as clean silverware, napkins, and updated menus. Adherence to company safety policies and procedures is mandatory, with an emphasis on reporting and mitigating any unsafe conditions. Professionalism in personal appearance and communication is key, highlighting Marriott’s commitment to guest satisfaction through clear and respectful interaction. The role also involves teamwork and positive collaboration with other staff to meet common goals and respond constructively to workplace concerns.

Beyond the immediate duties, this position supports Marriott’s vision of creating memorable, personalized hospitality experiences that reflect the destination’s cultural heritage. Working at The Luxury Collection Hotel offers associates not only the opportunity to engage with a culturally rich environment but also the chance to grow within a global network committed to excellence. Benefits for this position include health care, retirement plans, paid time off, life insurance, disability coverage, and other wellness programs, making it a well-rounded employment opportunity. Marriott International encourages applicants of all backgrounds to apply, underscoring the company’s philosophy of non-discrimination and dedication to building a diverse workforce where everyone has the chance to succeed and belong.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • excellent interpersonal skills
  • ability to adhere to company policies and procedures
  • strong communication abilities
  • ability to maintain confidentiality
  • availability to work part-time schedule
  • commitment to safety protocols
  • professionalism in appearance

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience
  • professional communication skills
  • ability to maintain cleanliness and organization
  • ability to follow safety procedures
  • ability to work collaboratively as part of a team
  • commitment to delivering excellent guest service

Job Duties

  • Greet guests and determine the number in their party
  • seat guests by finding a clean and available table
  • pull out chairs for guests
  • place clean and current menus in front of guests
  • guide guests through dining rooms and provide needed assistance
  • move and arrange tables, chairs, and settings
  • organize seating for groups with special needs
  • ensure place settings are appropriate and each guest has necessary items
  • check menus for cleanliness and currency
  • maintain cleanliness of work areas throughout the day
  • monitor dining rooms for seating availability, service, safety, and guest well-being
  • follow company safety and security policies and procedures
  • report accidents, injuries, and unsafe conditions to manager
  • complete safety training and certifications
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • welcome and acknowledge guests according to company standards
  • use clear and professional language
  • answer telephones with proper etiquette
  • develop and maintain positive working relationships
  • support team to reach common goals
  • listen and respond appropriately to employee concerns
  • ensure adherence to quality standards
  • stand, sit, or walk for extended periods
  • move and place objects weighing up to 10 pounds without assistance
  • perform other reasonable job duties as requested by supervisors

Job Criteria

Experience

No experience required


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