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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $30.41 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Medical insurance
Prescription coverage
vision coverage
Paid holidays
Paid sick leave
Paid vacation
Paid medical leave
Retirement Plan
401k
recognition programs
Employee assistance program
Discounted hotel rates
Training and development programs
Job Description
Outrigger Resorts & Hotels is a renowned hospitality company committed to embracing the unique cultures and communities in which it operates, especially those that embody the spirit of aloha. Known for its immersive approach to Hawaiian culture and hospitality, Outrigger Resorts & Hotels creates unforgettable guest experiences by fostering a warm, welcoming atmosphere rooted in genuine care and respect. This heartfelt approach is not just a philosophy but a way of life that permeates every level of the organization. As a leader in the hotel and resort industry, Outrigger continually seeks individuals who can carry forward these traditions with passion... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to multitask in a fast-paced environment
- Comfortable engaging with guests about entertainment and local culture
- Availability to work flexible hours including nights, weekends, and holidays
- Professional demeanor and strong communication skills
- Ability to collaborate effectively with team members
Job Qualifications
- Strong guest service mindset
- Excellent communication skills
- Professional appearance
- Ability to work efficiently in a team-oriented high-volume restaurant environment
- Experience with reservations and waitlist management preferred
- Familiarity or appreciation for Hawaiian music and culture preferred
- Ability to work flexible schedules including evenings, weekends, and holidays
Job Duties
- Exemplifies the spirit of Hawaiian hospitality and aloha while creating a warm and welcoming experience for all guests in accordance with Outrigger policies and procedures
- Greets, seats, and assists guests in the restaurant and bar while maintaining a positive first and last impression of Kani Ka Pila Grille
- Coordinates with servers, bartenders, kitchen staff, entertainers, and management to ensure smooth guest flow, accurate wait times, and attentive service in a fast-paced live entertainment dining environment
- Serves as an ambassador of the Kani Ka Pila experience by embracing and respecting Hawaiian culture, local traditions, and the significance of live Hawaiian music within the venue
- Engages with guests about entertainment schedules, local hospitality, and the unique atmosphere of the restaurant
- Works flexible days, evenings, weekends, and holidays
- Maintains a strong guest service mindset and excellent communication skills while working efficiently as part of a team in a high-volume restaurant setting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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