
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.00 - $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical Coverage
dental coverage
vision coverage
401(k) Plan
Guest discounts
Employee assistance program
Job Description
30hop American Restaurant and Bar in Lee's Summit, MO, is an energetic and vibrant dining establishment known for its lively atmosphere and dedication to exceptional hospitality. As part of a Midwest-based full-service American bar and kitchen chain, 30hop boasts locations across Iowa, Kansas, Missouri, and Nebraska. Since its foundation in Iowa, the company has experienced steady growth, with plans to expand to 30 premier locations over the next decade. This expansion reflects 30hop's commitment to sharing its passion for quality food and outstanding customer service while fostering a positive work environment for its employees. The restaurant offers a dynamic, fast-paced setting that attracts both seasonal workers and individuals seeking long-term career opportunities within the hospitality industry.
The Support Staff role at 30hop is crafted for friendly and enthusiastic individuals who thrive on connecting with guests and contributing to a smooth operation in a bustling restaurant environment. This position requires being proactive in creating a welcoming first impression by greeting and assisting guests with professionalism and warmth. Support Staff play a crucial role in managing seating arrangements, coordinating waitlists, and efficiently handling guest inquiries and reservations. They work closely with both the host team and dining service to maintain a seamless flow in the restaurant, ensuring guests enjoy a memorable experience from arrival to departure.
Compensation for fully trained Support Staff begins at $13.75 per hour plus tips, with tip payouts distributed nightly, offering the opportunity for excellent earnings based on performance and guest interactions. The shifts range from 4 to 8 hours, with a necessity for weekend and some weeknight availability, providing flexibility to accommodate a variety of schedules. For full-time employees working an average of 35 hours or more per week, 30hop offers an attractive benefits package including paid time off, medical, dental, and vision coverage options, as well as a 401(k) plan with discretionary employer match for eligible staff.
In addition to comprehensive benefits, 30hop supports its team through perks such as guest discounts, an employee assistance program offering counseling sessions, and discounts across their extensive network of related restaurant locations. Social events like employee appreciation parties further emphasize the company’s commitment to a positive and engaging workplace culture. This role is ideal for those who possess strong communication and organizational skills, demonstrate a friendly and guest-focused attitude, and can effectively multitask in a high-volume environment. 30hop values a team-oriented mindset and encourages professional growth, making it an excellent choice for individuals passionate about hospitality and eager to advance their careers in the vibrant restaurant industry.
The Support Staff role at 30hop is crafted for friendly and enthusiastic individuals who thrive on connecting with guests and contributing to a smooth operation in a bustling restaurant environment. This position requires being proactive in creating a welcoming first impression by greeting and assisting guests with professionalism and warmth. Support Staff play a crucial role in managing seating arrangements, coordinating waitlists, and efficiently handling guest inquiries and reservations. They work closely with both the host team and dining service to maintain a seamless flow in the restaurant, ensuring guests enjoy a memorable experience from arrival to departure.
Compensation for fully trained Support Staff begins at $13.75 per hour plus tips, with tip payouts distributed nightly, offering the opportunity for excellent earnings based on performance and guest interactions. The shifts range from 4 to 8 hours, with a necessity for weekend and some weeknight availability, providing flexibility to accommodate a variety of schedules. For full-time employees working an average of 35 hours or more per week, 30hop offers an attractive benefits package including paid time off, medical, dental, and vision coverage options, as well as a 401(k) plan with discretionary employer match for eligible staff.
In addition to comprehensive benefits, 30hop supports its team through perks such as guest discounts, an employee assistance program offering counseling sessions, and discounts across their extensive network of related restaurant locations. Social events like employee appreciation parties further emphasize the company’s commitment to a positive and engaging workplace culture. This role is ideal for those who possess strong communication and organizational skills, demonstrate a friendly and guest-focused attitude, and can effectively multitask in a high-volume environment. 30hop values a team-oriented mindset and encourages professional growth, making it an excellent choice for individuals passionate about hospitality and eager to advance their careers in the vibrant restaurant industry.
Job Requirements
- Must be at least 16 years old
- strong communication and organizational skills
- comfortable working in a fast paced hospitality environment
- friendly, positive, and guest focused attitude
- ability to multitask and manage priorities during busy shifts
- team oriented mindset with willingness to support restaurant operations
- availability to work evenings, weekends, and holidays
Job Qualifications
- Must be at least 16 years old
- strong communication and organizational skills
- comfortable working in a fast paced hospitality environment
- friendly, positive, and guest focused attitude
- ability to multitask and manage priorities during busy shifts
- team oriented mindset with willingness to support restaurant operations
- availability to work evenings, weekends, and holidays
Job Duties
- Create a welcoming first impression by greeting and assisting guests with enthusiasm and professionalism
- seat guests efficiently while managing restaurant flow and waitlists
- provide accurate wait time estimates and communicate updates clearly to guests
- coordinate seating arrangements to maximize dining room efficiency
- support smooth transitions between the host stand, dining room, and service teams
- assist with reservations, phone inquiries, and to-go orders
- reset and maintain tables and dining areas throughout service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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