30hop logo

Host/Food Runner

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $8.10 - $18.00
clock

Work Schedule

Day Shifts
Weekend Shifts
diamond

Benefits

Paid Time Off
Medical Coverage
Dental Insurance
Vision Insurance
401(k) Plan
Guest discounts
Employee assistance program

Job Description

30hop American Restaurant and Bar is a lively and energetic full-service American bar and kitchen with multiple locations across Iowa, Kansas, Missouri, and Nebraska. Established in Iowa, 30hop has grown steadily and has ambitious plans to expand to 30 premier locations over the next decade. Known for its passion for hospitality, 30hop offers a welcoming atmosphere and great food, making it a favorite among locals and visitors alike. The company prides itself on valuing its staff and fostering a supportive environment that encourages personal and professional growth. With opportunities for seasonal and long-term employment, 30hop is a great place for individuals looking to build a career in the hospitality industry or seeking a dynamic work environment with excellent earning potential.

The Support Staff position at 30hop in Ankeny, IA, is designed for friendly and enthusiastic individuals who enjoy connecting with guests and thrive in fast-paced settings. This role is essential in creating a positive first impression by greeting and assisting guests with professionalism and enthusiasm. Support Staff help manage restaurant flow, seat guests efficiently, provide accurate wait time estimates, and support smooth transitions between the host stand, dining room, and service teams. Responsibilities also include assisting with reservations, phone inquiries, to-go orders, resetting tables, monitoring cleanliness, delivering food, and supporting opening and closing duties. Compensation starts at $8.10 per hour plus tips, with tip payouts distributed nightly. The schedule is full-time with shifts typically lasting 4 to 8 hours, requiring weekend and Sunday availability. Full-time employees working an average of 35 hours or more per week receive benefits including paid time off, medical coverage with 50% premium paid by the company, dental and vision options, and a 401(k) plan with discretionary employer match. Additional benefits for both part-time and full-time employees include guest discounts, an employee assistance program offering free counseling sessions, restaurant discounts at affiliated locations, and staff appreciation events. Join 30hop to be part of a team that truly values its people and supports their growth in the hospitality industry.

Job Requirements

  • Must be at least 16 years old
  • Availability to work evenings, weekends, and holidays
  • Ability to multitask and manage priorities during busy shifts
  • Friendly, positive, and guest focused attitude
  • Strong communication and organizational skills
  • Comfortable working in a fast paced hospitality environment
  • Team oriented mindset with willingness to support restaurant operations

Job Qualifications

  • Must be at least 16 years old
  • Strong communication and organizational skills
  • Comfortable working in a fast paced hospitality environment
  • Friendly, positive, and guest focused attitude
  • Ability to multitask and manage priorities during busy shifts
  • Team oriented mindset with willingness to support restaurant operations
  • Availability to work evenings, weekends, and holidays

Job Duties

  • Create a welcoming first impression by greeting and assisting guests with enthusiasm and professionalism
  • Seat guests efficiently while managing restaurant flow and waitlists
  • Provide accurate wait time estimates and communicate updates clearly to guests
  • Coordinate seating arrangements to maximize dining room efficiency
  • Support smooth transitions between the host stand, dining room, and service teams
  • Assist with reservations, phone inquiries, and to-go orders
  • Reset and maintain tables and dining areas throughout service
  • Monitor restroom cleanliness and overall guest-facing areas
  • Deliver food to guests accurately while maintaining presentation standards
  • Communicate with kitchen and service teams to ensure timely food delivery
  • Assist fellow team members to help maintain efficient restaurant operations
  • Support opening, closing, and additional operational duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef