Job Overview
Compensation
Hourly
Range $12.25 - $16.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Jenkins & Wynne, Inc. is a well-established automotive dealership specializing in Ford, Honda, and Lincoln vehicles. Known for their commitment to exceptional customer service and a comprehensive selection of vehicles, Jenkins & Wynne prides itself on creating a welcoming and professional environment for both customers and employees. The dealership operates in a dynamic and fast-paced industry where customer interaction is key to maintaining a strong reputation and ensuring repeat business. Through a combination of industry expertise, innovative sales approaches, and dedication to customer satisfaction, Jenkins & Wynne, Inc. continues to be a trusted name in the automotive sales market.
The Front Desk Concierge (Hostess) role at Jenkins & Wynne is an essential position focused on providing a warm and refined first impression to all customers entering the dealership. This job involves greeting customers with a smile and handshake while maintaining an air of professionalism, elegance, and class. The role requires excellent communication skills and a calm, confident demeanor, as you are the first point of contact representing the dealership's values and customer service standards.
The Front Desk Concierge is responsible for managing initial customer interactions, including collecting customer information, communicating effectively with sales staff, managing up cards, and monitoring lot activity. The role also includes answering telephone calls and preparing necessary documentation such as deal folders and prep tags. It is a position that demands multitasking, attention to detail, and the ability to switch between greeting guests and desk duties efficiently. Employees in this role report to the Front Desk Concierge Manager and must be able to stand for extended periods while maintaining an inviting and professional presence.
This full-time role is ideal for individuals who thrive in customer-facing environments and enjoy a fast-paced workplace where every day brings new interactions and opportunities to contribute to the dealership's success. While no special certifications are required, the position does require a high school diploma or GED, and the ability to multitask and balance various duties seamlessly. Working at Jenkins & Wynne offers the chance to join a respected team within the automotive industry and develop valuable skills in customer service and dealership operations.
The Front Desk Concierge (Hostess) role at Jenkins & Wynne is an essential position focused on providing a warm and refined first impression to all customers entering the dealership. This job involves greeting customers with a smile and handshake while maintaining an air of professionalism, elegance, and class. The role requires excellent communication skills and a calm, confident demeanor, as you are the first point of contact representing the dealership's values and customer service standards.
The Front Desk Concierge is responsible for managing initial customer interactions, including collecting customer information, communicating effectively with sales staff, managing up cards, and monitoring lot activity. The role also includes answering telephone calls and preparing necessary documentation such as deal folders and prep tags. It is a position that demands multitasking, attention to detail, and the ability to switch between greeting guests and desk duties efficiently. Employees in this role report to the Front Desk Concierge Manager and must be able to stand for extended periods while maintaining an inviting and professional presence.
This full-time role is ideal for individuals who thrive in customer-facing environments and enjoy a fast-paced workplace where every day brings new interactions and opportunities to contribute to the dealership's success. While no special certifications are required, the position does require a high school diploma or GED, and the ability to multitask and balance various duties seamlessly. Working at Jenkins & Wynne offers the chance to join a respected team within the automotive industry and develop valuable skills in customer service and dealership operations.
Job Requirements
- high school diploma or ged
- must be able to multitask
- able to stand for extended periods
- no special certification required
- strong interpersonal skills
- ability to work in a fast-paced environment
- reliable and punctual
Job Qualifications
- high school diploma or ged
- must be able to multitask
- excellent communication skills
- ability to maintain professionalism and elegance
- experience in customer service preferred
Job Duties
- greet customer with a handshake and introduce yourself
- obtain customer name and pass it to the person behind the desk
- fill out up cards, log them in the book, and give to the standing concierge to deliver to sales manager
- answer telephone, fill out up cards, log up cards in the white log book, call salesperson requested
- prep tags and make deal folders
- watch computer screen for lot activity
- switch between greeter and desk person duties every hour
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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