Yard House logo

Hostess/Host - 8316

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
flexible schedule
Health Insurance
Paid Time Off
Referral program
Vision Insurance

Job Description

Yard House is a vibrant and dynamic restaurant chain known for its extensive selection of craft beers on tap and a diverse menu that appeals to a wide range of tastes. With over 100 beers on tap, Yard House offers customers an extraordinary dining and drinking experience in a lively and welcoming atmosphere. The company places a strong emphasis on inclusivity, diversity, and creating a familial environment among its staff and guests. Yard House operates with core values that emphasize passionate service, embracing variety, and fostering a strong sense of community. These cultural foundations contribute significantly to the brand's identity and success in the competitive restaurant industry. Yard House is committed to providing exceptional service through every team member, making it a top choice for both customers and employees.

The role of Host at Yard House is crucial to the overall customer experience, acting as the first and last point of contact for guests. Hosts are responsible for welcoming guests with genuine hospitality, creating a warm and professional environment right from their arrival. Accurately quoting wait times, managing seating arrangements, and maintaining a clean and sanitary environment are vital components of this position. The Host ensures that guests' needs and accommodations are met promptly and efficiently, setting the tone for an enjoyable dining experience. This position requires an individual who is energetic, personable, and committed to upholding Yard House's standards and house rules. Hosts at Yard House are expected to bring positive energy and enthusiasm to each shift, participate actively in the company's culture, and contribute to a supportive work family.

Employment for Hosts is available on both full-time and part-time bases, with pay varying by location but generally ranging from $18.00 to $20.00 per hour. Yard House offers flexible work schedules to accommodate various lifestyles and commitments, which makes it an attractive opportunity for a wide range of applicants. Additional benefits include competitive pay, sick pay, growth opportunities, and health and well-being benefits. Employees also have access to a comprehensive benefits package including 401(k) plans with matching contributions, dental and vision insurance, employee assistance programs, discounts, paid time off, and a referral program.

Yard House's culture firmly encourages bringing vibrant energy, being fully engaged in every shift, having heart by supporting fellow team members, and celebrating diversity within the workplace. This ensures a positive, inclusive working environment where all employees feel valued and motivated. Hosts play an integral role in maintaining this culture and are expected to live out these values daily. Working at Yard House is not just a job but an opportunity to be part of a unique and thriving community in the hospitality industry.

Job Requirements

  • Availability to work full-time or part-time
  • Willingness to work flexible hours including days, evenings, and mornings
  • Ability to stand and walk for extended periods
  • Excellent communication and customer service skills
  • Neat and professional appearance
  • Ability to handle a dynamic and busy environment
  • Ability to relocate to Honolulu, HI if not local

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer-facing role is beneficial
  • Strong interpersonal and communication skills
  • Ability to multitask effectively in a fast-paced environment
  • Positive attitude with a passion for hospitality
  • Familiarity with reservation or seating software is a plus
  • Commitment to team collaboration and culture

Job Duties

  • Greet guests with genuine hospitality and professionalism
  • Accurately quote wait times to guests
  • Seat guests in a clean and sanitary environment
  • Accommodate guests' needs and preferences promptly
  • Maintain cleanliness and organization of the host area
  • Collaborate with team members to ensure smooth operations
  • Uphold Yard House’s core values and house rules during shifts

Job Criteria

Experience

No experience required


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