Hostess/Host - 8024

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $23.00
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Work Schedule

Flexible
Day Shifts
Fixed Shifts
Night Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
flexible schedule
Health Insurance
Paid Time Off
Referral program
Vision Insurance

Job Description

The Capital Grille is a premier fine dining restaurant renowned for its exceptional cuisine and world-class service. With a reputation for excellence in the hospitality industry, The Capital Grille offers guests an unparalleled dining experience characterized by masterfully prepared dishes, elegant ambiance, and attentive service. This establishment is dedicated to creating a welcoming and sophisticated environment where patrons can enjoy memorable meals and celebrate special occasions. The restaurant's commitment to quality extends beyond its menu to its team members, supporting them with a nurturing work atmosphere conducive to professional growth and career advancement. The Capital Grille prides itself on being more than just a dining establishment; it cultivates a community of passionate hospitality professionals who share a dedication to exceeding guest expectations and upholding an elevated standard of service.

The role of Host at The Capital Grille is integral to maintaining a seamless and hospitable guest experience. As the first point of contact for guests, the Host sets the tone for the visit by greeting and seating guests with a warm smile and engaging manner. This position requires an individual with fine dining experience who understands the nuances of premium hospitality and can manage guest interactions with poise and professionalism. The Host is responsible for managing waitlists during peak hours, accurately communicating wait times to guests, and introducing servers to ensure smooth transitions. Maintaining cleanliness and sanitization in guest-facing areas is also a crucial aspect, as it underscores the restaurant's commitment to health and guest comfort.

This position offers both full-time and part-time opportunities, with pay ranging from $17.00 to $23.00 per hour, depending on prior experience and location. The Capital Grille is looking for candidates eager to develop their career, with potential upward mobility into sales roles within the organization. Team members benefit from a competitive compensation package, including weekly pay, anniversary bonuses, paid sick leave, and comprehensive medical, dental, and vision insurance. Additional perks include multiple insurance options, wealth benefits, flexible spending accounts, dining discounts, and a 401(k) matching plan for employees over the age of 21 after one year of employment. Work schedules are flexible with shifts available across days, evenings, mornings, and nights to accommodate employee needs. Joining The Capital Grille means becoming part of a respectful and professional team focused on delivering an extraordinary dining experience while fostering personal and professional development.

Job Requirements

  • Prior fine dining experience
  • Ability to engage guests professionally
  • Availability to work flexible shifts including day, evening, morning and night
  • High school diploma or equivalent
  • Strong communication skills
  • Ability to maintain cleanliness standards
  • Willingness to work in person at the restaurant location

Job Qualifications

  • Fine dining experience
  • Excellent communication and interpersonal skills
  • Ability to manage high guest volume with poise
  • Customer service orientation
  • Strong organizational skills
  • Teamwork and collaboration
  • Potential for upward mobility to sales professional

Job Duties

  • Greet and seat guests with warmth and professionalism
  • Manage the restaurant waiting list during high volume periods
  • Engage guests with friendly conversation and introduce servers
  • Ensure guest waiting areas and touch points are clean and sanitized
  • Accurately communicate wait times and set guest expectations
  • Thank guests sincerely as they leave and invite them to return
  • Assist with coordinating guest flow to optimize seating efficiency

Job Criteria

Experience

No experience required


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