Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $22.00
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
flexible schedule
Health Insurance
Paid Time Off
Referral program
Vision Insurance
Job Description
The Capital Grille is a renowned upscale steakhouse restaurant known for its commitment to sophistication, quality cuisine, and exceptional service. Established as a leader in the fine dining industry, The Capital Grille creates an inviting atmosphere where guests can enjoy masterfully prepared meals paired with top-tier hospitality. With multiple locations across the country, this restaurant chain prides itself on a nurturing work environment that encourages employee growth and development within the hospitality sector. The Capital Grille is dedicated to delivering a comfortable yet refined dining experience, making it a sought-after workplace for those passionate about the restaurant industry and customer service excellence.
The role of Host at The Capital Grille is a vital position that sets the tone for the entire dining experience. Hosts greet guests warmly and with genuine hospitality, playing a key role in ensuring that every guest feels welcomed from the moment they enter the establishment. This position involves managing restaurant waiting lists during busy times, appropriately setting guest expectations regarding wait times, and maintaining a professional and courteous demeanor throughout the guest interaction. The Host is responsible not only for seating guests efficiently and introducing them to their servers but also for ensuring that the restaurant environment remains clean and sanitized at various guest touchpoints. This role requires a blend of friendly interaction, organizational skill, and attention to detail to maintain excellent customer satisfaction.
The Capital Grille offers both full-time and part-time opportunities for Hosts, with starting pay dependent on prior experience, ranging typically from $16.00 to $22.00 per hour. Employees are valued through a range of benefits including paid sick leave, medical, dental, and vision coverage, as well as numerous insurance options and flexible spending accounts. Beyond health benefits, the company fosters a culture of recognition and rewards such as anniversary pay, employee discounts on dining, and a robust 401(k) matching plan available after one year of employment for employees aged 21 and over. The opportunity to join The Capital Grille team means becoming part of a respected and rewarding restaurant environment where you can build a lasting career in hospitality. Candidates interested in working in a dynamic, guest-focused restaurant setting will find this Host position to be both fulfilling and an excellent stepping stone within the restaurant industry.
The role of Host at The Capital Grille is a vital position that sets the tone for the entire dining experience. Hosts greet guests warmly and with genuine hospitality, playing a key role in ensuring that every guest feels welcomed from the moment they enter the establishment. This position involves managing restaurant waiting lists during busy times, appropriately setting guest expectations regarding wait times, and maintaining a professional and courteous demeanor throughout the guest interaction. The Host is responsible not only for seating guests efficiently and introducing them to their servers but also for ensuring that the restaurant environment remains clean and sanitized at various guest touchpoints. This role requires a blend of friendly interaction, organizational skill, and attention to detail to maintain excellent customer satisfaction.
The Capital Grille offers both full-time and part-time opportunities for Hosts, with starting pay dependent on prior experience, ranging typically from $16.00 to $22.00 per hour. Employees are valued through a range of benefits including paid sick leave, medical, dental, and vision coverage, as well as numerous insurance options and flexible spending accounts. Beyond health benefits, the company fosters a culture of recognition and rewards such as anniversary pay, employee discounts on dining, and a robust 401(k) matching plan available after one year of employment for employees aged 21 and over. The opportunity to join The Capital Grille team means becoming part of a respected and rewarding restaurant environment where you can build a lasting career in hospitality. Candidates interested in working in a dynamic, guest-focused restaurant setting will find this Host position to be both fulfilling and an excellent stepping stone within the restaurant industry.
Job Requirements
- Must be 18 years or older
- Ability to work full-time or part-time shifts including nights, weekends, and holidays
- Prior experience in a restaurant or hospitality environment preferred
- Basic knowledge of customer service principles
- Legal right to work in the United States
- Ability to perform cleaning and sanitation tasks
- Must be punctual and reliable
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or hospitality role is a plus
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational skills
- Friendly, approachable demeanor
- Ability to stand for extended periods
Job Duties
- Greet guests warmly and with genuine hospitality
- Manage the restaurant waiting list during peak times
- Seat guests efficiently and introduce them to their servers
- Communicate wait times and set guest expectations accurately
- Maintain cleanliness and sanitation of guest touchpoints regularly
- Thank guests sincerely as they leave and invite them to return
- Engage in friendly conversation to enhance the guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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