Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $14.00
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned leader in the hospitality industry, celebrated for its people-first philosophy and commitment to fostering a supportive and inclusive work environment. With a diverse portfolio spanning over 230 properties worldwide, Pyramid Global Hospitality prioritizes employee growth, development, and wellbeing. The company offers a robust array of benefits designed to enhance the overall employee experience, including comprehensive health insurance, retirement plans, generous paid time off, and unique perks such as on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. This extensive support system not only nurtures personal and professional growth but also underscores Pyramid Global Hospitality's dedication to creating meaningful relationships within its workforce.
One of the company’s standout properties is The Phelps in Cincinnati, which has earned the prestigious title of the #1 hotel in the city. Located in the historic Phelps Building, The Phelps offers boutique accommodations combined with unique amenities such as a rooftop restaurant and terrace, setting it apart from other extended-stay hotels in the region. The hotel features 134 guest rooms and over 5,000 square feet of event space, providing an elegant and versatile setting for both guests and events. What truly distinguishes The Phelps is its exceptional team members, who are recognized as some of the best and most talented professionals in the hospitality industry. The company believes that if you are the best, you belong with the best, making it a perfect environment for both seasoned professionals and newcomers eager to grow their careers.
The role currently available at The Phelps involves managing the flow of guests for the rooftop restaurant and other dining spaces, ensuring each guest is greeted warmly and receives attentive, courteous service. This position requires strong communication skills to coordinate effectively with managers and team members, contributing to a seamless and memorable guest experience. Candidates must be capable of standing for the entire shift to meet the demands of this active role. The compensation for this position ranges from $13.00 to $14.00 per hour, reflective of various factors including skill set, experience, certifications, and location economics.
Overall, a career with Pyramid Global Hospitality offers an enriching, collaborative, and dynamic work environment. Employees are not only supported through comprehensive benefits and professional development opportunities but are also part of a culture that values diversity and inclusivity. This position at The Phelps in Cincinnati represents a unique opportunity to join a leading hospitality group that truly prioritizes its people, creating exceptional experiences for both employees and guests alike.
One of the company’s standout properties is The Phelps in Cincinnati, which has earned the prestigious title of the #1 hotel in the city. Located in the historic Phelps Building, The Phelps offers boutique accommodations combined with unique amenities such as a rooftop restaurant and terrace, setting it apart from other extended-stay hotels in the region. The hotel features 134 guest rooms and over 5,000 square feet of event space, providing an elegant and versatile setting for both guests and events. What truly distinguishes The Phelps is its exceptional team members, who are recognized as some of the best and most talented professionals in the hospitality industry. The company believes that if you are the best, you belong with the best, making it a perfect environment for both seasoned professionals and newcomers eager to grow their careers.
The role currently available at The Phelps involves managing the flow of guests for the rooftop restaurant and other dining spaces, ensuring each guest is greeted warmly and receives attentive, courteous service. This position requires strong communication skills to coordinate effectively with managers and team members, contributing to a seamless and memorable guest experience. Candidates must be capable of standing for the entire shift to meet the demands of this active role. The compensation for this position ranges from $13.00 to $14.00 per hour, reflective of various factors including skill set, experience, certifications, and location economics.
Overall, a career with Pyramid Global Hospitality offers an enriching, collaborative, and dynamic work environment. Employees are not only supported through comprehensive benefits and professional development opportunities but are also part of a culture that values diversity and inclusivity. This position at The Phelps in Cincinnati represents a unique opportunity to join a leading hospitality group that truly prioritizes its people, creating exceptional experiences for both employees and guests alike.
Job Requirements
- High school diploma or equivalent
- Ability to stand for entire shift
- Excellent interpersonal skills
- Availability to work flexible hours including evenings and weekends
- Basic understanding of hospitality operations
- Ability to communicate effectively with guests and team
- Commitment to delivering excellent customer service
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication skills
- Ability to stand for long periods
- Friendly and approachable demeanor
- Ability to work in a fast-paced environment
- Team-player attitude
Job Duties
- Manage flow of guests for the rooftop or restaurant
- Greet all guests with a warm smile and kind words
- Communicate with managers and team
- Stand for entire shift
- Ensure guest satisfaction throughout service
- Coordinate seating arrangements
- Address guest inquiries and requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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