Hostess SUNBIRD Rooftop Pool - AC Hotel Gaslamp Quarter

San Diego, CA, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $21.00
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Work Schedule

Flexible
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Benefits

Marriott hotel discounts worldwide
Pyramid Global Hospitality associate travel discounts
Paid sick leave
Employee assistance program (EAP)
opportunities for training
Development
career growth
fun work environment
Collaborative environment
Dynamic environment

Job Description

Pyramid Global Hospitality is a renowned hospitality management company operating a diverse portfolio of more than 200 hotels and resorts with over 18,000 associates across the United States, Caribbean, and Europe. Known for its commitment to exceptional service, operational excellence, and fostering long-term partnerships, Pyramid Global Hospitality encompasses several brands including Benchmark Resorts & Hotels, Axiom Hospitality in Europe, and PYRAMIDWORKS which provides integrated workplace and facilities services. With corporate headquarters located in Boston, The Woodlands, Texas, and London, the company combines global scale with a hands-on, people-focused approach, reinforcing its reputation as a leader in the hospitality industry.

Within this impressive network, the AC Hotel San Diego Downtown Gaslamp Quarter stands out as a vibrant and contemporary property. Featuring 147 thoughtfully designed guest rooms and intimate meeting spaces totaling 200 square feet, this hotel blends modern design with a dynamic work atmosphere. Located in downtown San Diego, the AC Hotel offers a unique opportunity for hospitality professionals to immerse themselves in an environment that champions collaboration, professionalism, and a passion for delivering standout guest experiences. The property is perfect for individuals seeking career growth within a supportive and people-first culture that encourages innovation and exceptional service.

We are currently seeking a Part-Time Host/Hostess to join the team at the Sunbird Rooftop Pool, an exciting venue situated on the rooftop of the AC Hotel. This role is pivotal as it represents the first and last point of contact for guests, creating memorable first impressions that set the tone for an elevated rooftop experience. The ideal candidate will be energetic, friendly, and customer-focused, thriving in fast-paced hospitality settings where delivering outstanding service is paramount.

Responsibilities for this position include welcoming guests warmly, managing seating arrangements efficiently, handling reservations and waitlists, and maintaining a polished and organized host stand area. You will coordinate with servers and management to optimize seating flow and maximize the guest experience. Additionally, the role demands excellent communication skills to provide information about menu offerings, daily specials, rooftop events, and hotel amenities, along with the capability to resolve guest concerns professionally.

This part-time position offers a chance to engage with a diverse clientele while contributing to a lively rooftop atmosphere that highlights the breathtaking San Diego skyline. The work schedule includes evenings, weekends, holidays, and special events, suited for hospitality professionals who appreciate flexibility and thrive in energetic work environments.

Compensation for this role is set at $21.00 per hour, reflecting the value placed on delivering exceptional service. Pyramid Global Hospitality fosters an inclusive, respectful workplace where associates are empowered to develop their careers, offering opportunities for learning, growth, and meaningful collaboration with experienced leaders across its diverse portfolio.

Joining Pyramid and the AC Hotel San Diego Downtown Gaslamp Quarter as a Host/Hostess at the Sunbird Rooftop Pool means becoming part of a team dedicated to creating unforgettable guest experiences in one of San Diego's most exciting hotel environments. With a strong commitment to associate support and career advancement, this position is ideal for those who are passionate about hospitality and ready to grow within a dynamic and supportive company.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Availability to work part-time including evenings, weekends, holidays, and special events
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Physical ability to stand and walk for extended periods and lift up to 25 pounds
  • Strong interpersonal skills
  • Dependability and professionalism

Job Qualifications

  • Previous host/hostess, restaurant, hospitality, or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Positive attitude with a genuine passion for hospitality
  • Ability to multitask and remain organized in a fast-paced environment
  • Strong problem-solving and guest service skills
  • Ability to work independently and as part of a team
  • Must be available to work evenings, weekends, holidays, and special events
  • Ability to stand and walk for extended periods and lift up to 25 pounds when necessary

Job Duties

  • Welcome all guests with a warm, friendly, and professional demeanor
  • Manage guest seating efficiently while maintaining an organized seating chart
  • Monitor table availability and communicate with servers and management to maximize seating and service flow
  • Accurately estimate wait times and manage the guest waitlist
  • Answer incoming telephone calls, provide information about Sunbird Rooftop Pool, and assist with reservations when applicable
  • Escort guests to their tables and ensure they feel welcome throughout their visit
  • Coordinate seating arrangements for large parties and special requests

Job Criteria

Experience

No experience required


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