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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Sunny Hotel, located in the sunny and vibrant Sunny Isles Beach, Florida, is a premier beachfront hotel renowned for delivering exceptional guest service and providing a tropical paradise experience. Situated along the beautiful Atlantic coastline, The Sunny Hotel offers stunning ocean views, modern amenities, and a lively atmosphere that attracts a diverse clientele ranging from vacationers to business travelers. With a strong emphasis on hospitality excellence, the hotel operates various departments including front desk, housekeeping, food and beverage, spa, and more, creating numerous career opportunities for individuals eager to grow professionally in the hospitality industry.
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Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role
- Ability to multitask effectively
- Strong communication and interpersonal skills
- Availability to work evenings, weekends, and holidays
- Basic computer skills
- Ability to maintain professionalism under pressure
- Friendly and approachable demeanor
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
Job Duties
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and ensure seating arrangements are organized
- Provide menus, answer questions, and make recommendations
- Coordinate with the kitchen and servers to ensure timely service
- Assist with taking reservations and managing the waiting list
- Maintain a clean and organized host/hostess station
- Handle guest inquiries and resolve any issues or complaints
- Uphold high standards of professionalism and service excellence
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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