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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
Retirement Plan
Paid Time Off
Bereavement Pay
Jury Duty Pay
Food and beverage discounts
Spa Discounts
Employee Referral Program
Duty Meals
Uniforms and maintenance
Job Description
The Setai is a distinguished luxury hotel located in the heart of the vibrant South Beach area, Miami. Recognized for its unique fusion of Asian-inspired simplicity and elegance with the historic Art Deco ambiance, The Setai offers an unparalleled experience that blends serenity with the exhilarating energy of beach culture, nightlife, and exquisite dining. This oceanfront oasis serves as a secluded sanctuary for discerning travelers seeking refinement, comfort, and impeccable service in a lavish setting. As an iconic landmark of South Beach, The Setai continually upholds its reputation for delivering exceptional hospitality that seamlessly combines traditional luxury with a modern... Show More
Job Requirements
- prior experience in a luxury hotel or fine dining restaurant
- ability to stand and walk for long periods
- highly polished and professional demeanor
- exceptional command of English
- ability to work flexible hours including nights, weekends, and holidays
- knowledge of reservation systems
- ability to handle high-pressure situations
- strong attention to detail
Job Qualifications
- prior experience in a highly visible customer focused role in a luxury hotel or fine dining restaurant
- ability to stand and walk for extended periods
- impeccable professionalism and eloquent mannerisms
- exceptional command of English
- ability to speak other languages preferred
- strong communication skills
- knowledge of reservation systems like Open Table
- understanding of fine dining etiquette
Job Duties
- act with integrity and honesty to promote the culture and values of The Setai
- handle high-pressure situations in a fast-paced environment
- work flexible schedules including evenings, weekends, and holidays
- utilize reservation systems such as Open Table
- communicate effectively with guests, staff, and management
- assist in managing waitlists during peak hours and provide accurate wait time estimates
- maintain strong knowledge of fine dining room etiquette
- focus on details
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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